Duke University Health System (DUHS) Job Descriptions
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LABORATORY SUPPORT SUPERVISOR
Job Title: LABORATORY SUPPORT SUPERVISOR
Job Code: 4145
FLSA: N
Job Level: E2
Revised Date: 07/01/2022
Supervisory Responsibility: Yes
General Description of the Job Class
Supervise the work of subordinate personnel in non-analytic areas of the laboratory to include phlebotomy, specimen management, courier services, send out services.
Duties and Responsibilities of this Level
Supervise and coordinate the activities of subordinate personnel. Supervise and participate, as needed, in the more complex procedures and problem solving within functional area.
Provide technical assistance, instruction and consultation to students and employees.
Participate in the development of new procedures, processes and techniques for collection, handling and/or transport of laboratory specimens.
Evaluate and modify workflow patterns and prepare reports outlining appropriate recommendations and conclusions.
Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and vacation schedules. Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Work requires an educational background generally equivalent to a high school education.
Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.
Experience
If the position is in a specimen handling area or send out area, 5 years
If the position is in a courier area, 5 years of experience in transport of materials.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Degrees, Licensure, and/or Certification
Phlebotomy certification by a nationally recognized organization is required if the position is in a phlebotomy area.
A valid NC driver???s license is required for courier area.
Knowledge, Skills, and Abilities
SUPERVISION
Distinguishing Characteristics of this Level
Within the clinical laboratories we embrace Duke???s purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family- centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
