Duke University Health System (DUHS) Job Descriptions
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MEDICAL SECRETARY
Job Title: MEDICAL SECRETARY
Job Code: 4527
FLSA: N
Job Level: C1
Revised Date: 06/27/2005
Supervisory Responsibility: No
General Description of the Job Class
Perform secretarial duties in support of general medical office activities to relieve medical professional personnel of clerical and administrative details and to maintain an efficient and effective operation.
Duties and Responsibilities of this Level
Screen and sort mail and documents; respond to routine items not requiring supervisor's attention according to instructions and standard procedures.
Set up and maintain office files of patient records, reports, correspondence and miscellaneous information in an organized fashion.
Take or transcribe dictation; type medical reports and summaries, patient histories, operative notes, manuscripts and letters from rough draft to final copy ensuring accuracy and completeness. Operate general office machines to include regular typing and word processing equipment, copy machines, calculators and transcription equipment.
Answer telephone, screen calls, respond to routine questions and take messages in accordance with physician's instructions; serve as receptionist for office or clinics as necessary; greet patients, make appointments or proper referrals according to instructions and procedures; prepare documents and materials for clinics and/or patient admissions as requested. Maintain physician's calendar of appointments and schedules, preparing materials and bringing pertinent items and dates to his/her attention as requested.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Work requires a general educational background normally equivalent to a high school education.
Experience
Work requires two years of related medical clerical experience sufficient to acquire skills in transcribing medical terminology, office organization and communications.
A completed medical secretarial program (nine months up to two years accredited program) may be substituted for equivalent experience.
* An optional typing speed of 50 correct words per minute may be required.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
TYPING-MEDICAL
TYPING-MANUSCRIPTS
DICTAPHONE
RECEPTION
EDITING/PROOFING
FILING
TELEPHONE PROTOCOL
SHORTHAND/SPEEDWRITING
ACCOUNTING/BOOKKEEPING
MEDICAL TERMINOLOGY
OFFICE PROCEDURES
CORRESPONDENCE
MICROSOFT WINDOWS
PC WORDPROCESSING SOFTWARE
PC SPREADSHEET SOFTWARE
PC DATABASE MGT SOFTWARE
WORDPERFECT
MICROSOFT WORD
MICROSOFT EXCEL
DBASE
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
