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SEC EMPLOYMENT, RPD OFFICER
Job Title: SEC EMPLOYMENT, RPD OFFICER
Job Code: 4629
FLSA: N
Job Level: G1
Revised Date: 09/01/2022
Supervisory Responsibility: N/A
General Description of the Job Class
Provide a deterrent to disorderly / criminal conduct through visible presence and refer requests for non-criminal assistance from visitors, patients or staff related to the hospital to Duke Raleigh contract security. Adhere to RPD Secondary Employment Assignment Post Orders for Duke Raleigh Hospital.
Duties and Responsibilities of this Level
Communicate effectively and respectfully with members of the community, supervisors and peers. Display empathy and caring for both Duke Community members and nonmembers. Treat all individuals with dignity, respect and fundamental fairness. Ensure the constitutional guarantees of all individuals.
Uphold the sanctity of all lives in every encounter. Attempt to de- escalate violent or threatening behavior while remaining calm, empathetic and maintaining impulse control.
Provide appropriate and coordinated response to assaultive behavior by staff, visitors, and non-affiliated persons when requested; refer situations with patients to healthcare security.
Provide scene security at the Emergency Department (ED) entrance/drive for drive-up / drop-off victims of violent crime, such as gunshot victims, etc.
Coordinate with responding first responders for significant emergencies.
Deliver service that contributes to a non-escalating environment by treating all persons with dignity and respect and in a manner that is proportional and fair.
Assist contract security officers when requested as they respond to disturbances involving visitors, employees, etc.
Make safe and help security staff securely store firearms detected through screening or otherwise found on Duke Raleigh property.
Refer requests for assistance with criminal matters on hospital property to the Raleigh Police on duty units; take action to stabilize the situation if necessary.
Alert Duke University Police Department to the following crimes (due to federal law regarding response on Duke property): Murder or non- negligent manslaughter, Negligent manslaughter, Sex Offense (forcible or non-forcible), Robbery, Aggravated assault, Burglary, Motor vehicle theft, Major incidents of arson, Domestic violence, Dating violence, Stalking
Required Qualifications at this Level
Education
Work requires comprehensive and communication skills normally acquired through a high school education.
Experience
N/A
Degrees, Licensure, and/or Certification
Current fully certified Raleigh Police Officer (General Certification) with no sustained complaints for disrespect, excessive force, etc.
Knowledge, Skills, and Abilities
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
