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DLNH - PERSONAL COMPUTER TECHNICIAN
Job Title: DLNH - PERSONAL COMPUTER TECHNICIAN
Job Code: 4723
FLSA: N
Job Level: D2
Revised Date: 02/24/2025
Supervisory Responsibility:
General Description of the Job Class
Implements and supports facility and regional desktop equipment, and is a technical resource responding to end user desktop incidents and requests reported to the Service Desk. Will also be responsible for mentoring, supporting and training end users.
Duties and Responsibilities of this Level
Required Qualifications at this Level
Education
High School Degree. Associates degree or higher in Information Systems Technology is preferred.
Experience
4 or more years of system support, preferably in a healthcare setting.
Degrees, Licensure, and/or Certification
Knowledge, Skills, and Abilities
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
