Duke University Health System (DUHS) Job Descriptions
Duke Job Postings
To see if there are current openings for any of the job descriptions listed on this web site, please search Duke Jobs.
DLNH - SWITCHBOARD OPERATOR
Job Title: DLNH - SWITCHBOARD OPERATOR
Job Code: 4734
FLSA: N
Job Level: B2
Revised Date: 02/24/2025
Supervisory Responsibility:
General Description of the Job Class
To manage all internal and external calls in a courteous, professional manner by connecting them to the appropriate department promptly and to control paging through the hospital PA system. Responsible for announcing safety codes and provides important front line communications about emergency situations.
Duties and Responsibilities of this Level
Required Qualifications at this Level
Education
High School diploma or equivalent is preferred.
Experience
Six months to one year related experience is required for this position.
Degrees, Licensure, and/or Certification
Knowledge, Skills, and Abilities
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
