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CLINICAL OPERATIONS SUPERVISOR
Job Title: CLINICAL OPERATIONS SUPERVISOR
Job Code: 5025
FLSA: E
Job Level: F2
Revised Date: 06/13/2005
Supervisory Responsibility: Yes
General Description of the Job Class
Administer and coordinate technical activities, educational programs, tests and determinations related to the operation of specialized clinical operation.
Duties and Responsibilities of this Level
Coordinate and supervise the performance of routine and specialized technical procedures in a clinical area
Develop and implement departmental policy and procedures to solve specific operating problems and improve patient care.
Plan and schedule work for the group to ensure proper distribution of assignments as well as adequate manning, space and facilities for subsequent performance of duties.
Compile and prepare reports and analyses setting forth progress, adverse trends, and appropriate recommendations or conclusions.
Determine fiscal requirement and prepare budgetary recommendations; monitor, verify and reconcile expenditures of budgeted funds.
Maintain liaison with physicians, research personnel and staff to resolve problems, to offer advice concerning technical procedures, techniques and equipment, and to maintain conformance with specific operational standards.
Develop and implement quality assurance programs relating to calibration and maintenance of equipment.
Supervise and coordinate the patient billing activities.
Direct departmental personnel actions including, but not limited to, hiring, performance appraisals, transfers and vacation schedules.
Coordinate and participate in training programs in clinical neurophysiology.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Work requires a bachelor's degree in biology, physiology, psychology or related scientific field
Experience
Work requires four years of clinical technical experience to gain expertise in the principles, theories, procedures and equipment in the clinical area of assignment.
Degrees, Licensure, and/or Certification
A state license and registry may be required based on clinical area
Knowledge, Skills, and Abilities
1001 SUPERVISION 1003 BUDGET PROJECTIONS 1004 STATISTICAL REPORTING 1008 PERSONNEL PRACTICES 1300 CUSTOMER SERVICE 4107 MEDICAL TERMINOLOGY 4108 OFFICE PROCEDURES 4114 MAINTAIN INVENTORY
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
