Duke University Health System (DUHS) Job Descriptions
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MANAGER, PATIENT REVENUE
Job Title: MANAGER, PATIENT REVENUE
Job Code: 5122
FLSA: E
Job Level: G2
Revised Date: 04/03/2018
Supervisory Responsibility: Yes
General Description of the Job Class
Responsible for the oversight of all functions within the department, including but not limited to the oversight of Serve as a member of the team; subscribe to the vision, values and expectations of the Duke University Health System.
Duties and Responsibilities of this Level
Provide direction for the division. Promote and emulate a patient-centric and customer service focus within the division. Develop the division operating budget and goals. Responsible for the financial, service and productivity performance of the division. Proactively monitor, analyze and manage reports and all related documents. Ensure the division is integrated with other departmental areas. Develop the division's operational policies, procedures standards and expectations, providing clear opportunities to meet or exceed the entity balanced scorecard objectives. Conduct performance reviews of direct reports; develop and mentor direct reports and staff. Participate in community and agency events. Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Bachelors degree required. Masters degree preferred.
Experience
Work requires 5 years of experience in business or other applicable experience. A master's degree in a related field, such as business or health administration, may be substituted for experience on a 1:1 basis.
Degrees, Licensure, and/or Certification
Certifications in patient access or patient accounting preferred.
Knowledge, Skills, and Abilities
N/A
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
