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SR DIRECTOR, DHIP
Job Title: SR DIRECTOR, DHIP
Job Code: 5177
FLSA: E
Job Level: J1
Revised Date: 02/12/2024
Supervisory Responsibility: Yes
General Description of the Job Class
Provide overall administrative management and participate in setting strategic direction for a variety of clinical and operational activities ensuring compliance with applicable policies and procedures and in support of Duke Health Integrated Practice objectives.
Duties and Responsibilities of this Level
Provide strategic direction and oversight for multiple areas of the Duke Health Integrated Practice business in accordance with the vision, values and expectations of the DHIP.
Manage, develop and mentor direct reports and staff. Direct and coordinate various personnel functions including, but not limited to: hiring, performance appraisals, promotions, transfers and vacation schedules.
Lead DHIP-wide improvement initiatives and strategic planning efforts and support leadership with implementation of operational improvement efforts and management of administrative projects.
Maintain liaison with all levels of administration, physicians and outside organizations to coordinate business and accomplish directives. Ensure the department is integrated with other departmental areas within the DHIP.
Develop the department operating budget and goals. Oversee and monitor the financial, service and productivity performance of the department. Proactively monitor, analyze and manage reports and all related documents.
Exercise leadership and management responsibility over all functions within this management portfolio ensuring efficient services that are designed to meet the needs of patients, physicians, the public, and staff.
Promote and model a patient-centric and customer service focus within the department as well as with external clients and customers. Develop the department's operational policies, procedures standards and expectations, providing clear opportunities to meet or exceed the entity balanced scorecard objectives.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Work requires organizational, analytical and communication skills acquired through the completion of a bachelor's degree program in a business or healthcare-related field.
A master's degree in a business or healthcare-related field is strongly preferred.
Experience
Six years of experience in healthcare or other applicable experience directly related to the department is required.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
NA
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
