Duke University Health System (DUHS) Job Descriptions

MANAGER, CLINICAL SERVICES

Job Title: MANAGER, CLINICAL SERVICES
Job Code: 5251
FLSA: E
Job Level: G2
Revised Date: 07/01/2014
Supervisory Responsibility: Yes

~ Printer-Friendly Version ~

General Description of the Job Class

Oversee daily clinical operations of multidisciplinary team. Manage, develop and coordinate agency clinical programs and operational activities on a 24-hour basis.

Duties and Responsibilities of this Level

Oversee daily clinical operations of multidisciplinary team. Manage, develop and coordinate agency clinical programs and operational activities on a 24-hour basis.

Review and monitor staffing levels and productivity.

Evaluate clinical practice of specified discipline and review clinical records to ensure standards of care and quality of services are provided in accordance with Medicare, Medicaid and JCAHO. Keep up to date on regulatory issues as they relate to Medicare, Medicaid and JCAHO.

Ensure the agency is in compliance with all legal and regulatory standards.

Develop and implement agency Performance Improvement activities.

Monitor the Medicare Dollar per episode amount per patient.

Prepare and monitor the budget components for the clinical department. Perform analysis of financial information, reporting trends and patterns; prepare corrective action plan as necessary.

Facilitate the team process including the interdisciplinary communication and negotiation skills. Assist teams in development of team goals and standards; evaluate the educational and competency needs of staff.

Manage and resolve concerns encountered by personnel in the development of objectives and goals, annual budgets, physical facility, equipment and supply needs, organizational structure, work distribution and operations process. Serve in rotation as administrator on call.

Conduct performance evaluations for team leaders.

Required Qualifications at this Level

Education

Work requires completion of an accredited Bachelor's degree in a clinical field such as Nursing, Social Work, Physical Therapy, Occupations Therapy, Speech Therapy or a related field.

Experience

Work requires a minimum of five years of clinical experience, including supervisory experience.

Degrees, Licensure, and/or Certification

Professional licensure or registration in a clinical field is required.

Knowledge, Skills, and Abilities

N/A

Distinguishing Characteristics of this Level

N/A

---

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

---

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

---

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.