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MANAGER, HEALTH INFORMATION MGMT

Job Title: MANAGER, HEALTH INFORMATION MGMT
Job Code: 5300
FLSA: E
Job Level: G2
Revised Date: 11/30/2019
Supervisory Responsibility: Yes

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General Description of the Job Class

Plans, develops and manages activities, work load and special projects for the Health Information Management (HIM) Department to meet the standards set by the Hospital and Joint Commission on Accreditation of Healthcare Organizations (JCAHO).

Duties and Responsibilities of this Level

Plans, organizes and manages the daily activities and workload for the HIM Department to meet the standards set by the hospital and regulatory agencies.

Recommends fiscal or budgetary requirements necessary to maintain service within the department.

Recruits, selects, trains and supervises subordinate personnel. Recommends various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.

Plan, develop and manage the orientation, educational programs and in- service training for the employees.

Reviews performance in area of supervision in relation to established goals to include standards and criteria, audit of deficiencies and follow-up; assists in implementing changes to effect continual improvement in services provides; and assures compliance with regulatory and legal requirements.

Plans and conducts meetings with subordinates to ensure compliance with established departmental practices and to implement all new policies, changes and standards.

Communicates with medical staff, house-staff and physicians' office support staff to determine needs, goals, and necessary changes in systems or policies.

Prepares monthly, quarterly and annual statistical reports. Analyzes the data and develops any necessary corrective action plans.

Supports/represents the Director of HIM, at hospital and health system meetings, by assuming on-call responsibility after hours and, as assigned, in the absence of the Director of HIM.

Assists the Director of Health Information Services during inspection or review of Medical Records Department by outside organizations such as Joint Commission on Accreditation of Hospitals; revises and maintains a well organized policy and procedure manual.

Works on special projects, as assigned.

Perform other related duties incidental to the work described herein and performs other related work as required.

Required Qualifications at this Level

Education

Requires a bachelors degree in Health Information Management, Computer Science or a related field.

Experience

At least four years of experience in health information management, computer science, health services, patient accounting or patient management, with at least two years in a supervisory role.

Degrees, Licensure, and/or Certification

RHIA, RHIT or eligible preferred.

Knowledge, Skills, and Abilities

Considerable knowledge of the functions of a Health Information Management Department. Considerable knowledge of the principles of management and supervision. Ability to interpret and apply established hospital and departmental standards, regulations, and laws to specific operating problems. Knowledge of pertinent federal, state and local regulations governing records and reports of medical care, vital statistics and diseases. Ability to analyze and evaluate data and information and to apply established standards, regulations and laws to specific operating problems. Ability to develop and install new or revised systems and procedures to improve the maintenance and content of medical records. Ability to plan, assign and supervise the activities of subordinate employees. Ability to apply standards and evaluate productivity. Ability to compile complex records and reports. Ability to establish and maintain effective working relationships with other employees.

Distinguishing Characteristics of this Level

N/A


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.