Duke University Health System (DUHS) Job Descriptions
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VP FINANCE & COO, PRMO
Job Title: VP FINANCE & COO, PRMO
Job Code: 5446
FLSA: E
Job Level: N2
Revised Date: 10/01/2012
Supervisory Responsibility: Yes
General Description of the Job Class
In conjunction with DUHS, PDC, and other entity leadership, this position is responsible for strategic development, implementation and operation of the PRMO. The COO (PRMO) is responsible for leading the day-to-day operations of the PRMO, as well as playing an integral role in the strategic direction, goal-setting and performance management of the PRMO. This position will have as direct reports all operational areas of the PRMO, including: Service Access, Charge Entry, Revenue Management & Coding, Professional and Hospital Billing & Collections, Customer Service, Cash Management and Payment Application, Information Systems, and Contract Coordination.
Duties and Responsibilities of this Level
Work closely with Executive Director, and Senior Vice President and CFO of DUHS to develop a strategic plan to advance the mission, vision, and values of the PRMO.
Work closely with the Executive Director to implement the goals, objectives and strategic plan for the PRMO.
Oversee and manage all aspects of the day-to-day operations of the PRMO, including service delivery, financial performance, human resource management, contract negotiation, legal, and other compliance.
Take a leadership role in the establishment of performance indicators for all PRMO functions and monitor performance against operating goals.
Serve as final approval for all PRMO operational procedures, policies and standards.
Lead capital planning and budget activities.
Represent the PRMO to outside constituencies and network with local business and community leaders.
Identify, develop, and implement technology to support the safe, effective, patient-centered, timely, efficient, and equitable care of our patients.
Participate in the integration of business and clinical information systems in all clinics to foster improved revenue cycle performance in a patient centric manner.
Foster an employee culture that supports the PRMO strategy.
Establish individual performance expectations for direct reports and regularly evaluate their performance against organizational objectives.
Provide coaching and counseling as necessary and oversee the performance evaluation process for entire organization.
Monitor the external environment as it relates to PRMO operations to anticipate and adapt to significant changes.
Lead the PRMO communication effort both internally, through active enterprise communication to all employees, as well as externally through bulletins, organizational announcements and reports.
Insure compliance with federal, state and managed care requirements.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
N/A
Experience
N/A
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
N/A
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
