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DIRECTOR QUALITY MGMT SYSTEMS
Job Title: DIRECTOR QUALITY MGMT SYSTEMS
Job Code: 5454
FLSA: E
Job Level: I2
Revised Date: 08/29/2005
Supervisory Responsibility: Yes
General Description of the Job Class
The incumbent is responsible for the overall direction of the Quality Management, Environmental and Employee Safety, Licensure/Accreditation and Performance Improvement Programs for DUHS Clinical Laboratories. As a member of the senior management team of DUHS Clinical Laboratories, the Director - Quality Management Systems is a vital element of the management structure within clinical laboratories and coordinates with DUHS corporate service leaders in similar areas. The incumbent is responsible for the direction and control of Quality Systems for clinical laboratories and for the communication to and education of staff members in the topic areas of responsibility.
Duties and Responsibilities of this Level
Direct the development of Programs/Processes related to Quality Management, Environmental & Employee Safety, Licensure & Accreditation and Performance Improvement.
Control all elements of areas of responsibility by developing policy/procedure, monitoring performance, developing/reviewing metrics, assessing/prioritizing risk, conducting mock inspections and reporting results of same to senior management.
Communicate to and Educates staff re knowledge/information necessary to ensure that Quality, Safety, Licensure/Accreditation and Performance Improvement are actively pursued by aware staff.
Link to internal and external resources (Accreditation & Patient Safety, Risk Management, OESO, DUHS Clinical Laboratories CE Coordinator, ASQ, CDC, CAP, JCAHO, ASHI, AABB, FACT and others) to maintain professional knowledge base.
Required Qualifications at this Level
Education
Masters Degree In Health Care Administration, Business or Clinical Laboratory Science.
Experience
Five or more years of relevant experience.
Degrees, Licensure, and/or Certification
Certification by American Society of Quality preferred.
Knowledge, Skills, and Abilities
PC - Windows XP, Word, Excel, PowerPoint, and Email
AdvancedStatistical Tools - e.g. JMP or Minitab software for LEAN/SixSigma use
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
