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NEURODIAGNOSTIC MANAGER
Job Title: NEURODIAGNOSTIC MANAGER
Job Code: 5529
FLSA: E
Job Level: G1
Revised Date: 01/01/2011
Supervisory Responsibility: Yes
General Description of the Job Class
Manage, supervise and coordinate operational activities within the Neurodiagnostic department.
Duties and Responsibilities of this Level
Clinical & Patient Safety
??? Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24 hour basis. Coordinate the activities of technical staff with other hospital personnel; accountable for the effective and efficient operation of the department and staff including ensuring that orders and procedures are being carried out in a manner supportive of patient care.
??? Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities; overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies.
??? Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Communicate requirements to staff, and hold staff accountable to established requirements.
??? Maintain required unit records, reports and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control, PI, safety, environmental and infection control.
??? Work with the Administrative Director in the development of strategic and operational growth of neurodiagnostic services.
Work Culture
??? Maintain and enhance educational programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.
??? Openly support and consistently communicate mission of the department and the organization.
??? Serve as the collective voice for the department staff to communicate with the administrative director and hospital administration.
??? Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process.
??? Ensure a department work force that is diverse and cognizant of the value diversity brings to the workplace.
??? Serve as a departmental liaison to outside accrediting agencies and professional organizations by executing DUH sponsored workshops, conferences, and by attending local and national meetings related to the field of neurodiagnostic services.
Customer Service
??? Serve as the staff and patient advocate to ensure optimal patient care.
??? Develop a workforce that promotes and understands the importance of patient satisfaction.
??? Maintain liaison with physicians, research personnel and hospital staff to resolve problems, to offer advice concerning technical procedures, techniques and equipment, and to maintain conformance with specific operational standards.
??? Develop physician relations with referring physicians and other service lines with DUH.
Financial
??? Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.
??? Collaborate with the Administrative Director to determine fiscal requirements of the department, and prepare budgetary recommendations.
??? Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service.
??? Develop action plans in conjunction with the Administrative Director to ensure budget and resource efficiency, and satisfaction with patient care delivery.
??? Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education
Work requires a Bachelors degree in biology, physiology, psychology, or related field.
Experience
Work requires 3 years of experience in Neurodiagnostics including but not limited to EEG, Evoked Potentials, Epilepsy, PSG and TCD.
Prefer at least 2 years in a supervisory capacity.
Degrees, Licensure, and/or Certification
Registry in one of the following required: R. EEG T, RPSGT, R. EP, R. CLTM, or CNIM.
Knowledge, Skills, and Abilities
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
