Duke University Health System (DUHS) Job Descriptions
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VP, BUSINESS TRANSFORMATION, DUHS
Job Title: VP, BUSINESS TRANSFORMATION, DUHS
Job Code: 5628
FLSA: E
Job Level: N1
Revised Date: 07/01/2023
Supervisory Responsibility: YES
General Description of the Job Class
The Duke University Health System Vice President, Business Transformation (VP/BT) is a key member of the DUHS senior leadership team, reporting to the DUHS EVP & COO and responsible for rapid assessment, design and implementation of major change initiatives. The VP/BT will lead redesign efforts in administrative/management areas and collaborate with other stakeholders (clinical operations, the Duke Quality System) on large-scale redesign in clinical areas. The VP/BT and team will also be asked to identify and incubate business opportunities outside of the core care delivery business. Importantly, the VP/BT will be the primary interface for improvement consultants, and the team will provide resources to third-party engagements, where possible, to facilitate Duke ownership of outcomes and reduce reliance on external analytic and project management support.
Duties and Responsibilities of this Level
Develop the long-term DUHS business improvement roadmap as well as the near-term milestone plans, accountability matrices, objectives and other tools needed to lead the organization on the journey to sustainable major change.
Build team capabilities and skills to champion resource management / cost-down efforts across nonclinical areas (e.g. finance, HR, compliance / legal / regulatory, support services).
Maintain leadership team focus on and commitment to agreed-upon outcomes even as new initiatives and opportunities evolve.
Collaborate with third parties on project resource plans that leverage internal Duke resources to augment and support external subject matter experts.
Build relationships with improvement leaders at peer institutions; gain insight on national leading practices and use available data to make recommendations about high-impact change initiatives.
Required Qualifications at this Level
Education
Bachelor's degree required. MBA or MHA strongly preferred.
Experience
15 years progressive experience in the analysis, design, implementation and leadership of major enterprise transformation efforts. Management consulting or other professional services background preferred. Proven ability to prioritize/deprioritize initiatives based on likely impact. Track record engaging key stakeholders (physician leaders, executive team, university or other controlling entity, board of directors, etc.) on the most significant challenges and opportunities facing the enterprise.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
Confident, executive-level communication and negotiation
Financial scenario planning
Risk identification and management
Accountability / incentive design
Strategic prioritization
Complex program management
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
