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VP, SUPPLY CHAIN SITE OPS, DUHS
Job Title: VP, SUPPLY CHAIN SITE OPS, DUHS
Job Code: 5655
FLSA: E
Job Level: L1
Revised Date: 01/01/2025
Supervisory Responsibility: YES
General Description of the Job Class
The VP, Site Operations, DUHS will provide overall organizational leadership for all health system inventory locations??? site operations and logistics activities, including but limited, to material distribution and receiving, inventory management, process improvement, consumption analytics, and Training. This position will provide executive leadership, prioritization, coaching, mentoring and focused administrative direction and oversight for the Site Operations responsibilities related to all controllable spend and across inventory locations, policy execution, and cost containment for DUHS. Responsibilities will include leadership for all service lines, including, but not limited to, distribution, receiving, Supply Chain Automation, back order and products substations. The VP, Site Operations, DUHS will need to be a high-energy, highly organized and analytically focused individual, who has strong interpersonal and influencing skills across a continuum of Health System leaders, physicians and clinical care providers, as well as national and local supplier relationships.
This position will develop and foster effective collaboration throughout Duke University Health System, including, but not limited to, all DUHS clinical departments, and other affiliated services to ensure an integrated approach to fulfilling DUHS clinical, research and educational goals and objectives. Function as an effective liaison and intermediary between Procurement and Supply Chain and all department leads and administrators, physicians, health system leadership, and the various clinical departments who are primary stakeholders. Develop new business strategies to enhance market share and improve overall site operations??? performance. Communicate key information to the stakeholders of service areas with respect to contracting, cost management, and customer-focused programs and services. Lead and support key committees pertaining to these service areas. This position will also provide oversight for any budgeting, capital planning, vendor/contract management, analytics, benchmarking and alignment of strategic sourcing and related resources. Coordinate the determination of fiscal requirements of assigned departments and review budgetary recommendations: monitor, verify, and reconcile expenditure of budgeted funds.
Duties and Responsibilities of this Level
Lead and direct the administration, coordination, performance and monitoring of operational and business requirements for Site Operations, working collaboratively with Senior administrative and physician leadership.
Serve as key accountability partner and primary point of contact with regard to all operational and logistics responsibilities and initiatives throughout all levels of DUHS, including administration, physicians and outside organizations to coordinate entity business, accomplish directives and facilitate the resolution of problems. Responsible in supporting the Vice-President Procurement and Supply Chain with the management of the operational department budgets, including the analysis of expenses and monthly reports, and the creation of an annual budget. Create and communicate budget reports to key stakeholders. Monitor, verify and reconcile expenditure of budgeted funds. Responsible leadership of all annualized strategic sourcing roadmaps and savings plans. Supports all margin improvement efforts across DUHS.
Develops and executes comprehensive business plans targeted to support customer service, clinician/physician relationships, and system cohesiveness. Responsible for education, collaboration, and execution of contracts and support services programs in accordance with DUHS Supply Chain policies and procedures. Plans, implements, and monitors programs which focus on optimal, cost-effective use of supplies and services throughout the system. Responsible and accountable for information delivery strategy and execution of effective metrics and tools to identify and track critical Supply Chain performance measures that support business decisions, create best practice standards, and drives best practice adoption across the enterprise. Develops short and long- term plans relative to the DUHS initiatives, ensuring complete integration and implementation of corporate supply and purchased services contracts, and operational systems.
Responsible for product standardization and the overall improvement in utilization and market share agreement compliance. Prominent leadership role and influencer in all applicable physician compliance and product utilization meetings and reviews.
Improves operating efficiency and reduces operating costs for DUHS by developing and implementing consistent processes, procedures, and programs. Develop with key suppliers applying consistent standards across the supply network. Directs Service Line Team to identify and recommend potential opportunities for cost containment, while anticipating market trends. Directs Site Operations team in efforts to establish customer service feedback metrics.
Promotes and supports the participation of staff in applying the principle/model of continuous improvement to improve existing processes and enhance the effective utilization of resources. Encourages the development of improved processes and expanded use of metrics via information technology. Responsible for the positive contribution to overall associate culture and inclusion.
Required Qualifications at this Level
Education
Position generally requires a Master???s degree in Business Administration, Healthcare Administration, Supply Chain Management, Nursing or related field; or equivalent experience.
Experience
Position requires a minimum of 15 years in healthcare supply chain experience demonstrating progressive increases in responsibility and scope including at least five years' experience collaborating with physicians and executives. Previous vendor or group purchasing experience preferred.
Degrees, Licensure, and/or Certification
Bachelor degree in Business, Healthcare Administration, Supply Chain Management, Nursing or related field. A MBA/MS considered a plus.
Knowledge, Skills, and Abilities
Outstanding presentation and communication skills, must be effective public speaker that can present to all levels of executive, operational, and clinical leadership.
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
