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CHIEF SUPPLY CHAIN OFFICER
Job Title: CHIEF SUPPLY CHAIN OFFICER
Job Code: 5673
FLSA: E
Job Level: N2
Revised Date: 06/01/2025
Supervisory Responsibility: Yes
General Description of the Job Class
The Chief Supply Chain Officer is responsible for planning, leading and directing all strategic and operational aspects of Supply Chain and Procurement for Duke. The Supply Chain function is responsible for site Logistics, Operations, and Utilization for the Duke Health. The Procurement function, which includes strategic sourcing, is a shared service with responsibility for both Duke University and Duke Health. This position negotiates multi-million-dollar contracts on behalf of all Duke entities with the highest level of executives within corporations and firms conducting business with Duke. The leader manages sourcing, contracting, purchasing, materials and logistics, inventory management, warehousing, and other supply chain related services.
Duties and Responsibilities of this Level
* Ensure the Duke supply chain has a strategy that supports current operations and future goals, across both the health system and the university.
* Develop a strategy that meets performance objectives, improves patient outcomes, and maximizes the commercial potential of the supply chain function's capabilities.
* Day-to-day operations and managing across the entire supply chain: directly oversee strategic sourcing, procurement, contracts, vendor management, operations, logistics, distribution, supply chain systems, analytics, etc.
* Achieve strategic plan alignment for the acquisition of new products, equipment, and technology by influencing practitioners and clinical teams to address concerns, overcome resistance, gain support and buy in to Duke's initiatives involving clinical preference products and service.
* Engages clinicians to provide resource utilization and cost data and to present opportunities to leverage the value Duke receives from the vendors of resource intensive physician preference implants and devices.
* Provides credible price benchmark data and implements contracting strategies, scorecards and ongoing monitoring processes that maintain physician support and compliance.
* Establishes and maintains supply chain operational metrics including supply expense as a percentage of net patient services revenue and total operating expenses, realized savings, contract/initiative time to execution, aggregate and service line price index targets, percentage of expenditures on purchase orders, inventory levels and other related metrics. Generates regular reports and dashboards and participates in executive reviews.
* Drive innovation through partnerships.
* Ensure Duke has the appropriate talent and best practices to ensure stewardship of its significant spend.
* Maintain compliance and minimize company risk regarding environment, health, and safety (EH&S).
* Develop supply chain management best practices in areas such as systems integration and optimization, inventory control, and demand planning.
* Identify and develop talent within the organizations, constantly seeking opportunities to promote diversity.
Required Qualifications at this Level
Education
Bachelor's degree in supply chain, business, finance, economics, or related field. Master's degree is preferred.
Experience
Minimum of 10 years of experience leading the Supply Chain function at an organization of the size and complexity comparable to Duke. Five (5) years of experience at the VP level is preferred as well as experience at an academic medical center or a large healthcare system. Experience with transformation (i.e., new ERP systems, GPOs, partnerships, etc.) SAP experience a plus.
Degrees, Licensure, and/or Certification
N/A
Knowledge, Skills, and Abilities
Seasoned incumbent with strengths in healthcare supply chain operations and materials management and distribution activities.
Proven leadership and project management capabilities.
Ability to develop long-term strategies and translate them into actionable plans.
Strong decision-making skills with a focus on achieving optimal outcomes.
Effective at working with cross-functional teams.
Ability to build consensus, using data to persuade and drive change Excellent negotiation and communication abilities.
Ability to thrive in a fast-paced and dynamic environment.
Distinguishing Characteristics of this Level
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
