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DLNH - CONTINUUM OF CARE COORDINATOR
Job Title: DLNH - CONTINUUM OF CARE COORDINATOR
Job Code: 5702
FLSA: E
Job Level: F2
Revised Date: 02/24/2025
Supervisory Responsibility:
General Description of the Job Class
The Continuum of Care Coordinator (CCC) is responsible for improving patient's level of wellness, reducing unnecessary readmissions and ensuring appropriate utilization of in-network healthcare resources. This is achieved by monitoring the ACO Care Continuum for patients discharged from the hospital; which includes discussing utilization patterns of Participating and Non-Participating resources, including physicians, hospitals and post-acute care providers. The CCC will collaborate with Hospital Leadership and Case Managers to review trends in resource utilization. The CCC will seek to provide assistance to patients who express concerns or additional care needs. The CCC will also seek to understand readmission drivers and opportunities to reduce 30-day readmission penalties.
Duties and Responsibilities of this Level
Required Qualifications at this Level
Education
Bachelor's degree in Nursing or Social Work preferred.
Experience
Degrees, Licensure, and/or Certification
A current, unencumbered Nursing license or Social Work license.
Knowledge, Skills, and Abilities
Distinguishing Characteristics of this Level
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
