Duke University Job Description:


Job Code: 0414 


Job Level: 10 

Revised Date: 05/09/2022  

Job Family: JF 03 

Occupational Summary

Performs varied tasks of a complex nature within a library setting. Exercises independent judgment in the application of guidelines to specific library operations and services and the performance of daily activities. Requires broad knowledge of library practices and procedures.

Work Performed

Performs tasks in a variety of areas supporting the operations of the library.

Applies established guidelines to accomplish tasks and to solve problems. Exercises independent judgment in the application of guidelines to library operations and services.

Responds to requests/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals, or other staff.

Records, compiles, and summarizes data using established formats.

Performs simple and complex operations using the library's technology and materials.

Explains and interprets programs, policies and procedures to meet the specific needs of clients/patrons.

Performs office support tasks.

May supervise day to day work of students

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Required: Two years post-secondary education or equivalent combination of relevant education and experience.



Required: Requires one year of library experience to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; able to work independently and as a member of a team; demonstrated proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services.

Preferred: Prior experience working in an academic research library






The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.