Duke University Job Description:


Job Code: 0930 


Job Level: 12 

Revised Date: 05/09/2022  

Job Family: JF 03 

Occupational Summary

Performs complex and specialized technical duties within a library setting. Exercises independent judgment in the application of guidelines for a wide variety of library operations. Requires an in depth knowledge of standard library practices and procedures.

Work Performed

Performs complex tasks in a variety of areas supportive of the operations of the library.

Supervises the activities of a section, function or project within the library to include determining priorities of work based on knowledge of library needs and section capabilities; planning and scheduling adequate staffing and organizing and maintaining quality control.

Applies specialized knowledge to accomplish tasks and to identify and resolve varied and non routine issues and problems.

Responds to requests/issues that deviate from standard operating procedures through knowledge gained from previous experiences, independent judgment and by consulting appropriate resources.

Records, compiles, summarizes and analyzes data.

Performs simple and complex operations using the libraries' technology and materials.

Participates in planning and coordinating operational activities and special projects with other departments within the library.

Explains and interprets programs, policies and procedures to meet the specific needs of users. Serves as a resource for specialized and non routine technical questions and provide guidance in the interpretation and application of library rules and policies.

Evaluates and implements work flows and procedures which ensure timely and accurate accomplishment of assigned tasks of unit.

Makes recommendations for staffing and equipment needs effecting budget preparation and may monitor expenditures of designated funds.

Communicates information related to overall library operations.

Performs office support tasks.

May hire and supervise students.

May hire and supervise the work of other staff.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Required: Bachelors degree or equivalent combination of relevant education and experience.



Required: Requires two years of library experience to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; able to work independently and as a member of a team; high proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services.

Preferred: Prior experience working in an academic research library, prior supervisory experience






The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.