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Duke University Job Description: |
Job Title: ASSIST DIR, STUDENT LENDING |
Job Code: 1038 |
FLSA: E |
Job Level: 13 |
Revised Date: 02/01/2020 |
Job Family: JF 33 |
Coordinate and monitor the IT systems and procedures for the department. Serve as a liaison and project manager for services provided by the department to other areas of the University. Evaluate and assemble the resources necessary to implement new technologies. Provide training to staff in the effective utilization of our systems. Develop and implement audit procedures to ensure we remain compliant with all applicable regulations, laws, and Duke policy.
Monitors the monthly queries designed to detect errors in or problems with the loan processes. Take corrective actions as appropriate. Establishes and manages loan disbursement plans. Conduct regular audits of both PeopleSoft and ECSI systems to ensure compliance with federal regulations and data integrity.
Provide consultation and training sessions to system users.
Oversees and responsible for compliance with all federal, state, and University regulations as they apply to all aspects of Title IV disbursements. Primary liaison with University offices, including Undergraduate Financial Aid leadership, Bursar's office, and SISS office with regards to all Title IV disbursement activities.
Assist the Director in coordinating and administering the student loan programs. Coordinate a major aspect of the office operation. Works with the Director to formulate and implement institutional policy with respect to loan processes.
Participate in development of long range planning for system enhancements and process improvements, serve in an advisory capacity on system upgrades and oversee implementation.
Work with the Director to develop and document office policies and procedures.
Represent Director in meetings and conferences and other affairs, of an administrative nature. Prepare reports and analyses to include financial reports, setting forth progress, adverse trends, and appropriate recommendations of conclusions.
Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
| Education/Training: | Work requires analytical and communication skills as well as familiarity with the academic setting generally acquired through completion of a bachelor's degree. |
| Experience: | Work generally requires five years of experience with an extensive background in financial aid and student loans. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE |
| Skills: | Requires strong analytical and communication skills, and proficiency with PeopleSoft's financial aid module. Other software proficiencies include: Excel, Advanced; Word, Intermediate; Access, Advanced; Power Point; Query Tools/Crystal Reports; ELM |
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.