Duke University Job Description: COMPUTING FACILITIES SPECIALIST (1728)

Occupational Summary

Provide support for a computer facility to include participating in planning for facility expansion and upgrades, authorizing hardware and software support contracts, researching appropriate equipment, obtaining vendor quotes, negotiating contractual agreements with vendors to ensure procurement of high quality merchandise at optimum cost, and managing equipment inventory.

Work Performed

Provide support and maintenance for departmental computing facilities to include authorizing hardware and software support contracts within guidelines and departmental Chair, researching appropriate equipment, and implementing purchases and sales of equipment; establish and maintain contact with vendors concerning hardware capabilities, acquiring and maintaining current sales literature and negotiating contractual agreements to ensure procurement of high quality merchandise at optimum cost.

Serve as departmental liaison with representatives of other university computing and professional organizations to ensure successful interpretation and development of resources.

Provide cost estimates and quotations to faculty for computing equipment included in grant proposals. Supervise maintenance of daily inventory of supplies and materials and supply acquisition.

Set up and maintain departmental computing environment and network. Develop and provide user support for operating systems and programs.

Maintain accurate and current records on installation, removal and repair of equipment; identify and contact internal or external service organizations to effect repairs of hardware malfunctions.

Manage equipment inventory to include ensuring maintenance of accurate records of all departmental equipment, supervising the maintenance of inventory of equipment checked out to faculty and staff, and authorizing the use of equipment inside and outside of the department.

Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules. Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.