Duke University Job Description:


Job Code: 1961 


Job Level: 14 

Revised Date:  

Job Family: JF 28 

Occupational Summary

Provide expert consultation, analysis, facilitation, research and project management in all areas related to the education, training and development of employees of a Duke Department or organization.

Work Performed

Develop an education, training and development model and determine the education, training and development needs that link directly to organizational business goals and objectives.

Collaborate with senior leaders to develop guiding principles, strategies and plans; conduct comprehensive needs assessments; determine education, training and development priorities based on assessed needs, business impact and available resources.

Coordinate existing training programs and provide consultation to managers for development of job specific training.

Design, conduct and/or broker the delivery of training programs from a variety of resources; research, evaluate and select outside consultants and trainers to meet training needs as appropriate.

Prepare budgets and develop the administrative framework required to support education, training, and development programs and initiatives; formulate policies, procedures and schedules to support education and training operations and initiatives.

Develop methods, procedures and systems to support learning initiatives and records maintenance; evaluate and measure the effectiveness of training and development programs.

Organize meeting space, materials, speakers, catering, attendance and evaluation tracking for educational sessions.

Conduct research, collect data and write reports to support the timeliness, accuracy and quality of business decisions.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires completion of a Bachelor's degree.



Work requires a minimum of five years experience in the design, delivery and evaluation of business related education, training and/or development programs, preferably in a research environment. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE



Strong organizational, coordination, and prioritization skills.

Excellent oral and written communication skills.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.