|
Duke University Job Description: |
Job Title: DEVELOPMENT MKTING & COMM, ADMINISTRATOR |
Job Code: 2214 |
FLSA: E |
Job Level: 98 |
Revised Date: 05/21/2025 |
Job Family: JF 34 |
The Development Marketing and Communications, Administrator serves as a strategic partner in inspiring Duke's diverse community of alumni and friends to support Duke's global mission. The Development Marketing and Communications, Administrator will provide communications planning, operations oversight, and budget management across the Marketing, Communications, and Stewardship (MCS) team. The Development Marketing and Communications, Administrator will operate in the capacity of a chief of staff, bringing high levels of diplomacy and problem-solving to advance operational effectiveness and productivity. This role serves as a strategic partner to the Associate Vice President, helping to lead the execution of internal and executive communications as well as represent MCS in important fundraising and engagement initiatives. The successful candidate is a dynamic self-starter who is passionate about organizational excellence. He or she will bring a proven expertise in leading in highly matrixed organizations and managing change management communications. Reporting to the Associate Vice President of Marketing, Communications and Stewardship, this position will serve as a senior member of the department's management team.
Provide operational leadership for the Marketing, Communications and Stewardship department, creating an atmosphere of excellence in support of AED's mission, vision and values.
Represent Marketing, Communications, and Stewardship on high priority projects routinely requiring communication with and coordination of senior level officials.
Supervise executive support staff including a project manager and staff assistant.
Guide colleagues in the development of enterprise-wide practices, tools and templates to enhance communication effectiveness.
Serve as an integrator, connecting work streams that would otherwise remain siloed.
Build and maintain relationships across AED and Duke to facilitate workflow and reduce barriers.
Ensure information flows from team members to Associate VP appropriately to enable efficient decision-making.
Work with the Associate VP to create annual work plans, set objectives, and measure results for marketing strategies.
Work with the Associate Vice President to deliver best-in-class internal communications campaigns that educate, inspire, and connect AED employees to our mission and business goals.
Create new ways to share information and drive employee engagement with an increased emphasis on storytelling.
Support Human Resources and Talent Development in providing leaders with the skills they need to drive dialogue and engage employees.
Lead the development of executive communications materials including newsletters, memos, talking points, videos, and more.
Partner with Associate VP to provide strategic counsel and leadership to AED staff regarding university announcements, industry news, resources, and other relevant Duke updates.
In collaboration with marketing and communications leaders across Duke, guide the development and implementation of strategies and activities that promote and protect our brand and reputation, ensuring strategic alignment among internal and external communications.
Perform other duties as assigned.
| Education/Training: | Work requires a Bachelors degree in a related field. MBA is preferred. |
| Experience: | Work requires a minimum of 10 years of marketing and communications work experience. Experience leading large, cross-functional teams within a matrixed organization or a marketing agency Demonstrated excellence in change management strategy and executive communications Minimum seven years' experience in administration, management or supervision Demonstrated success developing multi-year plans and managing teams toward high performance Outstanding negotiation and presentation skills Knowledge of educational fundraising, higher education issues, and research universities
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE |
| Skills: |
|
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.