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CLINIC REGISTRATION SUPERVISOR
Job Title: CLINIC REGISTRATION SUPERVISOR
Job Code: 0220
FLSA: N
Job Level: 08
Revised Date: 03/16/2000
Job Family: JF 07
Occupational Summary
Supervise, coordinate and participate in a variety of clerical activities performed in a clinic registration area of Duke University Medical Center.
Work Performed
Supervise, coordinate and participate in a variety of clerical activities associated with registering patients, assigning payment classifications, making financial arrangements, reviewing accounts, collecting payments and providing information in a clinic registration area of Duke University Medical Center. Maintain liaison with departmental personnel and outside agencies to obrain required billing, insurance and patient history information; answer patient inquiries concerning clinic services and policies.
Supervise the assignment of patients to specific clinic locations and assign priorities to patients requiring emergency care.
Plan and schedule work for the group ensuring proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties.
Compile statistical reports and analyses reflecting operational activities.
Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires knowledge of clerical and communication principles generally acquired through a high school education.
Experience
Work generally requires five years related experience of a progressive nature in a clinic or hospital setting to become knowledgeable of complex clinic activities associated with health care services.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
