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SUPERVISOR, SIGN AND GRAPHIC SERVICES
Job Title: SUPERVISOR, SIGN AND GRAPHIC SERVICES
Job Code: 0267
FLSA: N
Job Level: 10
Revised Date: 09/01/2021
Job Family: JF 22
Occupational Summary
Supervise and participate in the design, production, and installation of directional and informational signage in accordance with University and Duke Medicine standards and customer specifications.
Work Performed
Plan and schedule work for the group ensuring proper distribution of assignments and adequate staffing, equipment and materials for adequate performance of duties.
Review, analyze and distribute incoming work requests to ensure proper balance of workload in the shop; make work assignments and prioritize orders as received and make adjustments as necessary.
Confer with customers to confirm order requirements and specifications; provide estimates as requested; resolve customer issues as required.
Review and process completed work orders; maintain shop logs; review and process daily time cards.
Monitor work for the group providing advice and assistance as needed; adjust and reassign work as necessary to meet customer demands and overall shop efficiency.
Coordinate the training of new personnel; ensure staff is properly trained on procedures and equipment to ensure efficiency and effectiveness.
Make budget recommendations associated with the operation of the Sign Shop ensuring adequate staffing and equipment to meet current and future needs.
Recommend various personnel actions including, but not limited to, hiring, performance reviews, promotions, corrective actions, and scheduling.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires a graphic design background normally acquired through a two year Associate Degree in Graphic Design or related field.
Experience
Work requires 4 years of experience in sign making, sufficient to become familiar with all facets of the business to include engraving, vinyl cutting and digital printing. Some experience required in running a sign business and/or related supervisory experience.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
