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REVENUE SPECIALIST, UNIV CASHIERING
Job Title: REVENUE SPECIALIST, UNIV CASHIERING
Job Code: 0337
FLSA: N
Job Level: 09
Revised Date: 10/24/2022
Job Family: JF 03
Occupational Summary
Position ensures the prompt and accurate processing of student account payments, departmental deposits, and various cash disbursements. Position requires a high level of attention to detail, strong analytical and research skills, and the ability to effectively communicate with a broad range of customers.
Work Performed
Analyze, verify, and record incoming transactions including wires/ACHs, checks, and cash to ensure these are recorded to the general ledger accurately, within established timelines, and in alignment with University GAP. Use PeopleSoft to process student account payments, departmental deposits, run queries, and analyze student accounts. For third-party sponsor payments, external scholarship awards, and 529-Plan payments, utilize knowledge of federal aid guidelines as well as IRS 1098-T reporting requirements to ensure these payments are applied appropriately to recipient student accounts. Determine if there are any refund of credit balance implications tied to these payments; document and communicate these to the Refund Coordinator/Financial Analyst I position. Review incoming charitable donations to identify and resolve issues before these are deposited and forwarded to Alumni & Development Records (ADR) for further processing. Ensure all required donor and gift designation information for eachgift is captured and provided to ADR. Communicate electronic deposit information to department and school contacts to help identify the recipient and collect the general ledger information required to record. Identify and report trends in electronicdeposit activity to management. Maintain all electronic deposit activity in the Access database.
Manage remote/desktop bank deposit for all checks. Expedite deposit of large dollar checks. Ensure cancelled checks are securely maintained until shredded by vendor. Work with fellow team members and supervisor to coordinate, prioritize, and processdaily deposits while balancing established delivery schedules for courier deposits (parking, dining, stores) and incoming mail with regular over-the-counter deposits and gifts. Adjust schedules, as needed, to handle expected spikes in activity tiedto special events. Promptly secure incoming cash per established guidelines. Monitor cash levels on hand to determine amounts that should be deposited. Determine cash requirements for change funds, special events, and research subject payments to ensure appropriate amounts are available to meet these cyclical needs. Prepare bank deposits for courier pick-up.
Report daily receipt and deposit transactions to Corporate Cash Management to support reconciliation activities for the Concentration Account. Accurately maintain an environment of strong internal controls over cash and checks processed in order to balance and account for all funds at the end of each business day. Serve as a resource to departments on cash/check handling and internal control matters.
Manage various disbursements of cash including student travel advances, petty cash reimbursements, and cash advanced to authorized departments for research subject cash payments. Report any negative trends or observations related to these advances to management. Manage and respond to e-mails in the cashier@duke.edu e-mail box. E-mails to this box are typically answered within eight business hours. Perform vault teller duties on an as-needed/rotating basis.
Required Qualifications at this Level
Education/Training
Work requires generally acquires an associate's degree in accounting, finance or a related field.
Experience
Work generally requires four years of experience in one or more of the following areas: finance, accounting, billing/collections, accounts receivable, general ledger reporting, compliance (federal/state law and law, regulation, tax issues), cash management. Or an equivalent combination of relevant education and/or experience.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
