Duke University Job Descriptions

Duke Job Postings

To see if there are current openings for any of the job descriptions listed on this web site, please search Duke Jobs.


Job Code: 0411
Job Level: 06
Revised Date: 03/25/2024
Job Family: JF 08

~ Printer-Friendly Version ~

Occupational Summary

Assist in operating and maintaining components of the computer terminal network, including distributed processing equipment and related peripherals.

Work Performed

Assist in monitoring the terminal network via the master terminal; report hardware malfunctions to the supervisor; assist in replacing malfunctioning equipment.

Assist in providing information and/or technical assistance to users regarding network terminal problems.

Assist computer operators in the operation of peripheral equipment as required.

Distribute and file computer output; burst, decollate and deliver reports to users.

Maintain a daily log of all network hardware problems and their resolutions. Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires the ability to follow verbal and written instructions normally acquired through a high school education.


None required.




The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.