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Job Code: 0582
Job Level: 06
Revised Date: 03/11/2024
Job Family: JF 20

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Occupational Summary

Perform a variety of duties associated with patrolling and providing customer service in assigned areas at the Nasher Museum of Art.

Work Performed

Assist Manager of Protection Services by providing on-site supervision to part-time and student employees to support security and customer service related functions.

Remain alert at all times and frequently circulate through scheduled posts to deter acts for vandalism, theft, or negligence and ensure the safety of visitors.

Report all suspicious conditions or persons; provide description of violators of Museum and University polices, report accidents, injuries, and/or hazardous conditions immediately.

Assist Nasher security in handling fire/life safety protocols, including medical incidents or emergency situations.

Assist with opening and closing procedures.

Provide information and assistance to students, staff and the general public.

Work special and after-hours events as needed.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level


Work requires communication and comprehension skills normally acquired through a high school education.


Minimum of 2 years related experience and/or training in a customer service oriented field.

Previous security experience in a public environment preferred.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.