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DISPATCHER, SEC/SAF ESCORT PGM
Job Title: DISPATCHER, SEC/SAF ESCORT PGM
Job Code: 0874
Job Level: 05
Revised Date: 06/27/1994
Job Family: JF 20
Operate two-way radio and switchboard to receive and transmit information concerning Security/Safety Escort Programs activities.
Operate two-way radio and switchboard to receive and transmit radio and telephone messages to Security/Safety Drivers and University Public Safety in accordance with Federal Communications Commission regulations and departmental operations procedure; determine priority of calls received and assign calls to appropriate drivers. Maintain daily log of all incoming and outgoing radio messages; ensure radio logs adhere to the Federal Communications Commission regulations.
Provide information about the Security/Safety Escort Programs to employees and the general public; relay a variety of information relative to Security/Safety activities to appropriate personnel; maintain liaison with campus Public Safety regarding problems.
Act as lead worker to coordinate the activities of the Security/Safety Drivers on a given shift; schedule work and notify drivers of duty; post assignments and information on a dispatch board.
Issue regular and special equipment to drivers as appropriate; ensure all equipment is in working order and recommend equipment repair or replacement as needed.
Record a variety of data and maintain a file of reports, forms, records, complaints, and daily log.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Work requires the ability to operate radio/console equipment and transmit information generally acquired through a high school education.
Work requires one year of experience in a related position to become familiar with dispatching procedures and accepted clerical practices involved in maintaining logs and files and in handling switchboard communications.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.