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MEDICAL ASSISTANT, CERTIFIED
Job Title: MEDICAL ASSISTANT, CERTIFIED
Job Code: 0996
FLSA: N
Job Level: 08
Revised Date: 10/01/2022
Job Family: JF 32
Occupational Summary
Perform routine administrative and patient care supportive duties in a Health System medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensure office runs smoothly.
Work Performed
Administrative duties may include the following:
Answer telephones and greet patients.
Update and file patient medical records, complete insurance forms, billing information and handle other related correspondence.
Schedule appointments and arrange for hospital admissions and laboratory services. Handle billing and bookkeeping.
Perform other administrative duties as directed.
Clinic Duties may include the following:
Assist medical and nursing staff in a variety of tasks including: Taking medical histories and recording vital signs.
Explaining treatment procedures to patients and preparing patients for examinations and procedures.
Assisting the physician during the examination and procedures.
Collect and prepare laboratory specimens and perform basic laboratory tests on the premises.
Dispose of contaminated supplies. Sterilize medical instruments.
Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record.
Prepare and administer medications as directed by a physician Authorize drug refills as directed and telephone prescriptions to a pharmacy.
Draw blood.
Prepare patients for x-rays, tests and procedures.
Take electrocardiograms.
Remove sutures/ staples.
Change sterile and non-sterile dressings.
Perform other clinical functions as delegated and supervised by the physician.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required.
Experience
No experience required.
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
