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PROGRAM MANAGER, DICON
Job Title: PROGRAM MANAGER, DICON
Job Code: 1043
Job Level: 68
Revised Date: 06/25/2020
Job Family: JF 28
Serve as an Infection Prevention Consultant for community hospitals in the Duke Infection Control Outreach Network (DICON) in the ongoing development of their infection prevention programs.
Serve as an Infection Prevention Consultant for the DICON Team making on-site visits as needed and working with local hospital infection preventionist (IP) on a regular basis.
Attend Infection Prevention/Control Committee, Departmental or Administrative meetings at DICON community hospitals as needed. The expectation for this position is to visit DICON member hospitals assigned to this position at least 1x/month and attend Infection Control Committee meetings as required. DICON consultants will typically have between eight to twelve community hospitals assigned to each of them.
Evaluate and assess existing infection prevention programs at community hospitals assigned to this position by preparing an infection prevention risk assessment using regulatory and/or accrediting standards as a guide, and provide recommendations for development and strengthening of infection control policies.
Provide on-site consultation on a monthly basis for each DICON community assigned to this position. Tasks include:
Review the surveillance activities (definitions, data collection and presentation) performed by the hospital IP and validate data
Answer questions by the hospital IP in connection with DICON database management (data entry, report functions)
Review DICON benchmarking reports with hospital IP and other staff such as CMO, CNO and Director of Infection Control. As requested, present data to infection control committee and answer questions regarding graph interpretations
Assist hospital IP with the use of G-charting and T-charting to analyze data
Attend Infection Control Committee meetings when requested to answer questions or provide surveillance data
Serve as hospital IP on a temporary basis when the local IP is on leave or additional IP support is needed at hospital
Assist hospital IP, CMO, and CNO with preparation for accreditation and/or other regulatory agency surveys. . Assistance includes review of Infection Control plan, risk assessment, policies/procedures, and conducting tracer interviews to insure compliance.
Participate in hospital environmental/construction rounds by rounding with the team and reviewing the data gathered or presented.
Assist hospital IP and other staff with cluster and outbreak investigations. Be available for questions during the investigation.
Assist with mandatory reporting for state and CMS requirements to CDC NHSN. Help prepare reports of data from the DICON database to send to NHSN.
Review and assist with web-based educational training available on the DICON web site such as CVC insertion, CVC care and maintenance, hand hygiene, safe injection practices, and prevention of surgical site infections.
Provide advice and guidance in implementing DICON prevention initiatives such as CAUTI, C. difficile, colorectal surgery and spinal procedures
Summarize and/or present an overview of new guidelines and/or practice standards (CDC, IHI, TJC, CMS, etc.)
Review the data included in the DICON Infection Preventionist Manual with local hospital infection preventionist (IP). Assist in updating manual when needed.
Review infection-control related incident reports and advise as to appropriate treatment, corrective action, and /or possible future preventative measures (as-needed). Involve DICON physicians as appropriate
Provide evaluations and recommendations for improving the cost- effectiveness of the infection prevention programs.
Assist with the development and implementation of a continuing education program for health care professionals involved in the delivery of infection prevention services.
Assist in the development of a surveillance program that is epidemiologically sound.
Provide input and support for the Annual DICON Educational Symposium to include coordinating and presenting topics of interest to hospital IP.
Coordinate the installation and interfacing of the DICON databases (initially for new DICON hospitals). Train applicable personnel to utilize databases (ongoing for existing DICON hospitals). Assist with the maintenance and updating of the databases (ongoing).
Coordinate and implement special studies and research projects when requested by DICON physicians.
Assist with orientation of new Infection Preventionist at local hospital when requested.
Required Qualifications at this Level
Bachelor Degree in Biology, Medical Technology, Nursing or other related field required. Certification in Infection Control & Epidemiology (CIC) required.
Work requires a minimum of five years of infection prevention experience. Also, a minimum of three years as a Director or Manager of a hospital Infection Prevention Department preferred. Good understanding of Centers for Disease Control and Prevention (CDC) National Healthcare Safety Network (NHSN) surveillance definitions and methodologies and experience with reporting hospital data to NHSN preferred.
Leadership skills with the ability to influence and persuade physicians and other healthcare providers to make changes in practice based on evidenced-based guidelines, quality improvement, patient safety principles and best practices as related to infection prevention activities
Ability to provide expertise and exert influence in the absence of direct or traditional authority when serving as a consultant to DICON community hospitals infection prevention departments
Ability to work independently in diverse settings of small, medium and large community hospitals as an infection prevention consultant
Excellent understanding and knowledge of infection prevention and surveillance concepts, literature and activities such as surveillance definitions and methodologies from the CDC NHSN. Will be expected to provide direction to IPs at DICON hospitals in these areas
Knowledge and ability to perform epidemiologic investigations of outbreaks of infections.
Knowledge and experience in conducting an infection control risk assessment of a community hospital using regulatory (CMS) and/or accrediting standards (i.e., TJC etc.)
Ability to facilitate quality/performance improvement projects and demonstrate areas where potential infection problems exist using graphic tools such as T-charts and/or G-charts.
Knowledge and ability to provide consultative input into the physical design of patient care environments and specifications for infection prevention measures for construction and renovation projects.
Skilled at using NHSN surveillance tools and has knowledge to validate NHSN surveillance performed by IPs at DICON community hospitals
Good organizational and coordinating skills
Good communication skills ??? verbal presentation and writing skills
Sensitivity for understanding infection prevention issues and staffing at different size hospitals
Participation and active involvement in the meetings of local and national Association of Professionals in Infection Control (APIC).
Ability to interface positively with administrators, department managers and Infection Prevention staff
Basic computer skills with Word, Excel, Access, PowerPoint, email, and internet
Good customer service skills
Good telephone skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
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Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.