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ASSISTANT DIRECTOR, PROGRAMS-IIH & GHIC

Job Title: ASSISTANT DIRECTOR, PROGRAMS-IIH & GHIC
Job Code: 1075
FLSA: E
Job Level: 98
Revised Date: 07/01/2018
Job Family: JF 28

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Occupational Summary

The Assistant Director, Programs-IiH & GHIC will report to the Managing Director and oversee a team of up to three (3) direct reports and establish and lead a Program Management Office to grow a diverse and complex portfolio of high-quality externally funded research, advisory, and customized capacity building and training programs. The Assistant Director will work with high-level leaders from corporations, foundations, investors, academic institutions and government entities around the world, as well as external and internal partners, to design, develop and implement funded programs that fit within the mission of IiH and GHIC. Currently this portfolio is approximately $7.5 million in annual revenue and includes several privately-funded policy, evaluation, and training programs and notably, five USAID awards. The largest award is the USAID-funded Accelerating Saving Lives at Birth Program, a high- profile, high-complexity three-year, $10.3 million program - anticipated to be the largest health care accelerator in the world - to support up to 84 groundbreaking healthcare innovations in several low and middle- income countries.

Work Performed

Program/Financial Management (Delivery):

Oversee complex portfolio of public and privately-funded projects and training engagement for learners from around the world.

Supervise and coordinate all activities and operations related to project implementation in order to deliver high-quality deliverables including reports and recommendations to funders/clients and collaborators globally. Manage and lead a team of program senior managers, managers, associates, and analysts.

Lead funders/client interaction, including with their affiliates and regulatory agencies, to develop and act upon vision and values and create and implement business plans.

Create and implement a strategy for IiH/GHIC to ensure a consistent approach to program management and implementation.

Work internally and externally to assemble appropriate personnel for program teams.

Develop internal Duke agreements where necessary to source relevant faculty/staff subject matter expertise, ensuring compliance with institutional vision and mission, and securing necessary endorsements from key Duke entities.

Oversee student engagement in programs, in collaboration with team members.

Collect, analyze, and interpret data; compile and present information to internal and external stakeholders.

Lead international site visits, training events, and workshops.

Act as liaison among all parties to ensure progress on projects.

Proactively communicate with senior IiH/GHIC and Duke leadership to ensure successful progress on projects, across the broader IiH/GHIC team, and leveraging team strengths to improve project delivery.

Ensure funder/client deliverables are high-quality and timely.

Create and deliver detailed reports and presentations for funder/clients and internal stakeholders.

Review project accounts and profit and loss statements to ensure proper revenue and expense coding.

Review project profit and loss statements against original proposal budget and provide variance analysis as needed.

Coordinate the delivery of detailed operational and financial reports for clients and internal stakeholders, ensuring consistency and quality.

Work with management team to provide systematic and standardized approaches to meet funder/client needs.

Assess risks, working to manage impact.

Provide oversight of processes associated with the preparation and coordination of client site visits and client deliverables, including: development of clear meeting objectives and strategies; identification of attendees; preparation of agendas; and logistical arrangements.

Serve as a resource for staff in conducting meetings involving large, complex, and high visibility projects.

Strategy (Design):

Participate in strategic business planning for global priorities and engagements across IiH and GHIC.

Develop innovative ideas that build on IiH/GHICs capabilities and areas of expertise for new products, service lines, and solutions that meet the needs of global funders and clients.

Complete research in specific industry sectors, therapeutic areas, markets, competitor, and regulatory agencies.

Design strategies and approaches for new programs via concept notes and proposals.

Business Development (Develop):

Work with IiH/GHIC senior leadership to develop and execute organizational strategy for business development.

Represent IiH/GHIC at conferences and events.

Collaboratively draft and develop concept notes and proposals, including due diligence, budget and pricing, schedules, curriculum, evaluation instruments and venues, contracts, and presentations to funders and clients for projects in $500K - $10M range.

Develop new strategic relationships with stakeholders both internally and externally, including C-level investors, funders, clients, healthcare industry, academic institutions and federal and provincial/state governments to expand IiH/GHIC's program portfolio and to strengthen IiH/GHIC's position and credibility.

Manage and expand current strategic and funder relationships for a broader interface that generates additional areas for revenue enhancement and innovative collaboration.

Required Qualifications at this Level

Education/Training

Bachelor's degree in business or related field is required. MBA, MHA or MPP strongly preferred.

Experience

A minimum of seven years experience, with a minimum of three years in funder-facing program management and/or client-facing consulting experience required, preferably with highly reputable management consulting or healthcare firm, with a track record of leading large, complex programs and converting business development opportunities into completed projects.

Project management experience.

Strongly prefer experience in health sector.

Prefer international experience, particularly in China, India and/or the Middle East

Skills

Ability to manage client relationship and work collaboratively with C- level executives across organizations.

Excellent interpersonal skills and experience effectively interfacing with all levels of management, and across cultures.

Exercise diplomacy, tact, professionalism, responsiveness, a high degree of flexibility, to resolve concerns in a fair and equitable manner.

Ability to set priorities among multiple tasks.

Proven organizational, analytical, and management skills.

Proven innovation and initiative to anticipate, develop, and implement new procedures, practices, and processes.

Resourceful and strategic in resolving unusual and new concerns to establish effective and efficient precedents.

Self-starter, able to take initiative and manage projects independently.

Ability to work independently and follow through on assignments with minimal direction.

Adaptable to dynamic work patterns, business methods, and environments.

Strong oral and written communication skills.

Ability to travel internationally 20% of time.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


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Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.