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MANAGER, LOSS PREVENTION
Job Title: MANAGER, LOSS PREVENTION
Job Code: 1199
FLSA: E
Job Level: 12
Revised Date: 11/01/2023
Job Family: JF 28
Occupational Summary
Develops and administers loss prevention programs for Duke Stores.
Work Performed
Develop, implement, and execute all Loss Prevention programs. Reduce and/or help maintain inventory shrink and cash over/shorts to the budgeted goals.
Build positive partnerships with campus law enforcement, and store management and employees regarding Loss Prevention Programs.
Ensure that the stores are focused on their inventory shortage goals and that stores are using all tools available to achieve their goals.
Create a high level of employee awareness for shrink issues related to internal and external theft, operational deficiencies and physical security.
Maintain physical security of facilities to prevent and deter theft/fraud.
Conduct risk management inspections and communicate potential safety hazards and vulnerability in active security measures. Ensure effective use of CCTV. Analyze POS system data to expose internal fraud and/or operational issues that may cause shrink. Proactively resolve audit deficiencies.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
Experience
Work requires two years experience in internal control, operational auditing, or other related capacity to acquire skills necessary to manage and coordinate loss prevention programs.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
Must have good communication, organization, training and people skills; Experience in the area of employee theft, investigation and interview; Competent in the use of retail CCTV systems; Proficiency with computer technology including POS systems and exception reporting.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
