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SR ASSOC DEAN OF STUDENTS, POLICY & GOV
Job Title: SR ASSOC DEAN OF STUDENTS, POLICY & GOV
Job Code: 1238
FLSA: E
Job Level: 98
Revised Date: 08/01/2022
Job Family: JF 28
Occupational Summary
The Sr Associate Dean of Students for Policy, Systems and Data Management is responsible for providing comprehensive response, support, and education to all Duke students through the management of three interrelated departments: the Office of Student Conduct and Community Standards (OSCCS), DukeReach, and Assessment. OSCCS investigates and adjudicates all reported violations of University policy (academic and social) involving undergraduates; and for all students, alleged violations of the Student Sexual Misconduct Policy. The Sr Associate Dean also oversees the office of DukeReach, which provides non-clinical interventions to students in distress and helps students develop skills to make the most of their education at Duke. Through supervision of the Student Affairs Assessment team, the Sr Associate Dean will promulgate data that captures the impact of interventions applied by OSCCS and DukeReach on community health and wellbeing and assist the entire division in evaluating their own practices. In addition, the Sr Associate Dean will serve as the division's primary lead in working with Duke University OIE, the counsel's office, and the Duke Ombuds Office as it relates to students. The Sr Associate Dean of Students will supervise an exempt staff of eight. Advise the hearing officers (assistant/associate deans) and advise the Undergraduate Conduct Board, both of which can issue sanctions up to and including separation from Duke, either temporary (suspension) or permanent (expulsion). Oversee response to reports of bias-related incidents for all students, which may or may not be a violation of University policy. Develop and implement strategic plan for office that ensures consistent, fair, and timely adjudication of cases; reduces risk of litigation; meets federal regulations; and, conveys University philosophy on standards of student conduct. Oversee writing and revision of University-wide policies related to graduate and undergraduate student behavior. Act as a consultant to the Graduate and professional schools on disciplinary matters involving their students. Triage/evaluate cases of students who may be on the pathway to violence for the Behavioral Assessment Team (BAT); implement interventions to interrupt. Serve as the primary face of the OSCCS, interfacing with senior University officials, parents, faculty and staff, alumni, and other key constituencies on matters of student behavior. Develop, oversee and implement outreach efforts to students, faculty and staff related to support services provided by DukeReach and responsibilities required under Duke's community standards.
Work Performed
Provide overall direction of the Duke Reach, Student Affairs Office of Assessment, and of the OSCCS. Recruit, hire, and supervise professional and support staff as needed to accomplish the primary goals and objectives of the programs. Issue performance appraisals, approve vacation schedules, and initiate various personnel actions.
Evaluate systems of complaint intake and adapt to changing technologies and needs of office. Ensure adjudication by staff is timely, consistent, and fair. Adjudicate cases as necessary at peak times. Triage cases for the University's Behavioral Assessment Team (BAT), escalating high-risk threats of student harm to self or others to multi- disciplinary team to further evaluate.
Interpret and ensure compliance with all federal regulations relating to student conduct management, including Clery Act, FERPA, Title IX, Title VI, Drug-Free Schools and Communities Act, Higher Education Opportunity Act, and others.
Oversee processing of allegations of misconduct that fall under Title IX. Collaborate with Office for Institutional Equity in referring cases for investigation by that office; receive completed reports, provide feedback, and evaluate whether to continue with disciplinary process.
Oversee implementation of conflict resolution services (mediation) and restorative practices available for students.
Oversee and evaluate speed and efficacy of DukeReach responses through integrated case management systems.
Provide on-going professional development activities for staff, ensuring continual development of skills and understanding of latest professional developments.
Ensure effective training for faculty, students and staff serving on the Undergraduate Conduct Board and Appellate Board.
Develop and implement assessment plan that evaluates program and outcomes objectives consistent with office, divisional and University goals.
Develop and manage operational budget for office.
Develop and implement standard operating procedures in response to allegations of student misconduct.
Supervise the Director of Assessment in the developing and writing of the division's strategic plan and annual department reports.
Write and implement strategic plan for OSCCS consistent with University mission that promotes fairness, consistency, and timeliness.
Evaluate and implement risk-reduction strategies for minimizing threat of litigation and liability exposure.
Ensure appropriate safeguards and protocols are in place to preserve integrity of confidential data and management of student conduct records, including for audit purposes.
Negotiate contracts with outside vendors who provide services for the office. Evaluate vendor performance and implement changes as warranted.
Advise senior university leadership in crisis and other sensitive situations that have wide-reaching implications.
Promote adoption of best practices in the fields of Student Conduct, non-clinical interventions for students, and Student Affairs assessment; evaluate emerging practices for applicability at Duke (e.g., restorative justice resolution).
Act as the primary/lead representative of Duke Student Affairs in collaborating with Duke University offices of OIE, legal counsel, and the ombuds office as it relates to students.
Act as the public face of OSC and Duke Reach, interacting with senior leaders and other key constituencies on student conduct matters.
Respond to and ameliorate concerns raised by constituencies (parents, Athletics, departments, development, etc.) advocating for their interests while preserving the integrity, privacy, and independence of conduct, Duke Reach, and other support services.
Serve as the University's liaison with local, federal, and state law enforcement agents in criminal investigations/arrests and background checks of students.
Authorize disciplinary clearance requests for students seeking admission to law schools, medical schools, and other programs.
Negotiate with federal regulators to reach satisfactory resolution of complaints filed by students; provide information to show compliance with federal regulations.
Work collaboratively with others across the university to design and implement programs to increase community awareness of and adherence to university policies.
Serve on various committees at divisional and university levels representing interests/goals of office and division (e.g., ex-officio member of Academic Integrity Council).
Develop and implement communications plan that promotes understanding of office function and student awareness of University expectations of student conduct, including overseeing editing and production of yearly student handbook and publication of yearly statistical conduct data.
Foster collaboration and exchange of information with COFHE judicial officers on shared concerns.
Serve as "dean on-call" in 24-hour emergency on-call rotation; respond to crises involving students.
Author annual report and other division/University reports as assigned.
Work with University counsel and outside counsel in responding to claims file against Duke; testify as needed in court or via deposition.
Other duties incidental to the nature of the position or appropriate to the missions of OSC, the Dean of Students Office, the Division of Student Affairs, and the University.
Required Qualifications at this Level
Education/Training
Master's degree in higher education/student services, counseling, or related area required.
Experience
Requires eight years of post-Master's experience in higher education, including disciplinary administration, college-age developmental issues, counseling, advising, and crisis intervention.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
