Duke University Job Descriptions
Duke Job Postings
To see if there are current openings for any of the job descriptions listed on this web site, please search Duke Jobs.
SR. COUNSELOR, EMPLOYEE ASSIST PROGRAM
Job Title: SR. COUNSELOR, EMPLOYEE ASSIST PROGRAM
Job Code: 1343
FLSA: E
Job Level: 14
Revised Date: 03/01/2022
Job Family: JF 17
Occupational Summary
Responsible for the day-to-day operations and maintenance of quality services and client satisfaction for assigned region. Establishes and maintains liaison relationships with key hospital personnel. Develops a strategic plan and objective for the region on an annual basis. Provides consultation and training to management on the identification and resolution of job performance problems relative to employees personal problems. Staffs all critical cases with PAS Director. Ensures the implementation of annual program promotion and awareness activities to meet utilization targets. Works collaboratively with PAS Director to assure accountability and efficiency of EAP services. Provides clinical EAP services for individuals, couples and families. All other duties as assigned.
Work Performed
Develop strategic plan and promotions for assigned region. Build participation through program promotion, in-service presentations and prevention programs.
Develop relationships with key leadership and human resources professionals in assigned region.
Participate in relevant committees, partner with local human resources and to assure access to services that support employees health, safety and wellbeing.
Provide autonomous and independent direct clinical services, including comprehensive mental health assessment, coaching, short-term counseling, case management, and referral services to Duke Faculty, staff, and their eligible family members.
Consult with supervisors and human resource staff, provide consultations to management regarding occupational mental health and productivity issues in the workplace.
Assess and provide customized organizational responses for events that disrupt the emotional stability and functioning of employees or work units, such as reductions in force and grief response.
Provide specialized risk management interventions within the University and Health System.
Confer and collaborate with EOHW about Fitness-for-Duty cases.
Provide pain management strategies and psychosocial support for clients with a work injury or illness; provide extended assistance for clients recovering from substance abuse; provide consultation and guidance to management addressing suspected impairment, or employee behaviors of concern, including risk of harm to self or others.
Participate as a mental health professional with Dukes Critical Incident Response Program and primary responder for disruptive events in assigned region. Provide Psychological First Aid and crisis response models.
Serve as a team leader for group interventions.
Design and deliver training for employees and organizational leaders about work performance problems, occupational mental health issues, suicide prevention, violence prevention, and related workplace concerns.
Collaborate with the PAS Director and serve in lead role on various projects to advance program initiatives, in areas of program development and operations, program communications and marketing, and outcome evaluation.
Establish linkages and referral relationships with Duke Providers, private practice therapists, and community resources in support of enhancing health and well-being of the workforce.
Coordinate and facilitate referrals.
Stay current about employee assistance and new mental health treatment modalities.
Participate in peer supervision and quality assurance activities.
Some local travel may be required.
Perform other duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification.
This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Master degree in mental health field.
Independently licensed mental health professional required (LCSW, LMCHC, LMFT, Ph.D.) Certified Employee Assistance Professional and/or Chemical Dependency Certification preferred.
Experience
Five years experience with direct clinical services, including broad exposure to chemical dependency and psychiatric diagnoses. Prior experience in employee assistance program and/or clinical experience with professional populations highly desirable.
Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
