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MANAGER, CLINICAL OPERATIONS
Job Title: MANAGER, CLINICAL OPERATIONS
Job Code: 1477
FLSA: E
Job Level: 71
Revised Date: 03/01/2007
Job Family: JF 28
Occupational Summary
Activities in support of site management and clinical monitoring services for SOM departments.
Work Performed
The coordination of various aspects of patient care during the pre transplant workup, on the inpatient unit, in the clinic, hospital, and by home health.
Oversight and coordination of financial coordinator and search coordinator to ensure that there is approval from the patients third party payer for evaluation and treatment, donor searches and procurement.
Coordinate administrative support for the physicians, nurse coordinators, nurse practitioners, social workers, clinical research coordinators, and other staff in the Program.
Supervise couriers and make daily assignments for transport of samples, patients, visitors and staff.
Oversee the processes for accreditation and reaccreditation.
Maintenance of standard operating procedures for patient care, donor recruitment and evaluation, patient follow up, outcomes evaluations.
Education of staff in the inpatient unit and clinic about new policies and procedures.
Oversee activities of Clinical Research Coordinators and ensure that outcomes reporting is completed on time as required by Federal law.
Oversee the directed donor program Supervise Program Director in preparation and maintenance of hospital and departmental budgets.
Work collaboratively with IT Specialist to develop and maintain program electronic chart and databases, work tables, outcomes statistics, and reports.
Required Qualifications at this Level
Education/Training
Current NC License as a Registered Nurse or Bachelors Degree.
Experience
Minimum of 10 years experience
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
