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MANAGER, HOUSEKEEPING SVCS

Job Title: MANAGER, HOUSEKEEPING SVCS
Job Code: 1659
FLSA: E
Job Level: 12
Revised Date: 12/01/2007
Job Family: JF 28

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Occupational Summary

Manage and coordinate a major departmental operation to ensure cleanliness and maintenance of assigned areas.

Work Performed

Manage and coordinate housekeeping functions for assigned University buildings; analyze and plan complex housekeeping programs and schedules ensuring proper distribution of assignments and adequate manning, supplies and equipment for subsequent performance of duties.

Recommend solutions for operational problems in work schedules, non routine service, personnel utilization and non scheduled jobs.

Recommend policies and procedures for University housekeeping operations; plan and conduct meetings with subordinates to ensure compliance with established practices, to implement new policies and to keep employees abreast of current standards and procedures; recommend guidelines to determine acceptable cleanliness levels for University buildings; monitor and participate in inspections.

Train employees in proper housekeeping procedures and appropriate performance of duties; analyze training needs and determine most effective course of action to address deficiencies.

Evaluate and make recommendations concerning cleaning products and equipment under study; order and maintain sufficient inventory of housekeeping supplies and equipment.

Assist with determining fiscal requirements and preparing departmental budget; monitor, verify and reconcile expenditure of budgeted funds; ensure compliance with University policies and procedures.

Prepare periodic reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.

Manage various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training

Work requires communicative, cognitive and analytical skills normally acquired through a high school degree or equivalent.

Experience

Work requires knowledge of housekeeping functions normally acquired through five years progressive experience in housekeeping operations.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills

N/A


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.


Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.