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MANAGER, OFFICE PRODUCTS
Job Title: MANAGER, OFFICE PRODUCTS
Job Code: 1713
FLSA: E
Job Level: 12
Revised Date: 12/01/2007
Job Family: JF 28
Occupational Summary
Manage and coordinate Duke University Office Products to include sales, rentals and repair of office equipment and machines.
Work Performed
Manage and coordinate a centralized Office Products program to provide the University community with high quality office machines and equipment and maintain financial control of equipment and services.
Develop and implement marketing programs to promote increased awareness of established office products programs and to achieve standardization of office equipment throughout the University and Medical Center; analyze user needs and submit recommendations designed to provide customer with increased savings, cost reductions, and effective and efficient support services. Maintain liaison with vendors and service representatives to ensure that office equipment and requirements meet established standards and that applicable policies and procedures are complied with; survey markets for latest trends in price, reliability, availability, delivery, and quality.
Supervise office products repair program, assist in development of increased capabilities for repairing electronic equipment.
Manage and coordinate the establishment of schedules, task assignments, and allocation of man hours and equipment to insure compliance with departmental commitments.
Prepare and analyze special reports and statistical data setting forth progress, adverse trends, and appropriate recommendations or conclusions.
Sustain cost recovery status for all component operations and ensure that prices throughout the program remain competitive in the marketplace.
Determine fiscal and personnel requirements and prepare budgetary recommendations; monitor, verify, and reconcile expenditures of budgeted funds. Conduct and participate in national and local seminars and meetings to publicize and enhance operational activities and to keep aware of the latest technical advances in office products.
Manage various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires organizational, analytical and communication skills normally acquired through the completion of a bachelor's degree in Business or a related field.
Experience
Work requires a minimum of three years experience in office product sales, maintenance and repair to include supervision of operations and fiscal management.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
