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ASSIST MANAGER, HOUSEKEEPING
Job Title: ASSIST MANAGER, HOUSEKEEPING
Job Code: 1798
FLSA: E
Job Level: 10
Revised Date: 12/02/2007
Job Family: JF 28
Occupational Summary
Assist in the management of and coordination of various housekeeping functions to ensure cleanliness and maintenance of University buildings.
Work Performed
Assist in the management of and coordination of housekeeping functions in assigned University buildings; analyze and plan housekeeping schedules and programs ensuring proper distribution of assignments and adequate manning, supplies and equipment for subsequent performance of duties.
Recommend solutions for operational problems in work schedules.
Assist in recommendations of policies and procedures for University housekeeping operations; plan and conduct meetings with departmental employees to ensure compliance with established standards and procedures; recommend guidelines to determine acceptable cleanliness levels for University buildings; monitor and participate in inspections.
Maintain interface with University department heads and administrators to ensure compliance with housekeeping standards and procedures.
Train employees in proper housekeeping procedures; such as floor care, stripping, scrubbing, sealing waxing, general and detail cleaning techniques. Develop and coordinate training programs to include good customer service, identification and analysis of training needs and the design and implementation of programs to address deficiencies as appropriate.
Maintain required training documentation for all positions, provide training and monitor progress of all new hires. Provide feed back to operational managers
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Work requires communicative, cognitive and analytical skills normally acquired through two years of college course work in business or related field.
Experience
Work requires knowledge of housekeeping functions normally acquired through three years progressive experience in housekeeping or related supervisory, administrative, management experience in a service or similar environment.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
