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ASSOC DIR, ENG & OPS
Job Title: ASSOC DIR, ENG & OPS
Job Code: 1861
FLSA: E
Job Level: 17
Revised Date: 03/28/2024
Job Family: JF 28
Occupational Summary
Manage the overall engineering, maintenance, and facility services for Duke University Hospital inpatient and outpatient facilities. Provide leadership for the E&O team, and additional support to the E&O Director and Executive Director. Provide professional facilities management for the Duke Hospital & Clinic buildings and the associated complex utility systems. Must have knowledge of NFPA, CMS, The Joint Commission and OSHA compliance and regulations.
Work Performed
Manage and coordinate the overall maintenance and engineering support for Duke University Hospital inpatient & outpatient facilities and related systems; establish and maintain a routine and preventive maintenance program for the facilities and supporting systems.
Consult and collaborate with other departments, administration, OESO, Infection Prevention, Security, contractor support, and vendors in determining building needs for both short- and long-term planning; provide professional engineering support to Duke University Hospital and Duke Clinic and associated facilities for construction, maintenance, and repair needs.
Coordinate engineering and related planning for special maintenance, replacements, upgrade and renovation projects for Duke Health facilities including determination of cost estimates and requisition of specialized equipment; monitor the execution, completion and inspection of the project.
Establish, maintain and publish work priority system for 24/7 emergency response; and establish priority system for daily scheduled and unscheduled work activities.
Conduct routine environment of care rounding in assigned areas to provide a secure and safe work environment for all faculty, staff, visitors, and patients.
Assist in establishing priorities for major maintenance projects and renovations and make recommendations for improvements in Duke Health facilities.
Act as liaison with Facilities, Planning, Design & Construction (FPDC) regarding facility maintenance and operational issues. Manage the E&O component of the infrastructure master plan and make regular recommendations along with FPDC in the prioritization of projects that support continuity of research and education.
Coordinate planning for maintenance and restoration projects; monitor the execution, completion, and inspection of projects.
Participates in development, design and construction for renovation and new facility projects. Participates in infrastructure replacement projects.
Review plans, specifications, and equipment; inspect facilities and make recommendations in compliance with TJC, NFPA, OSHA, and other state and federal codes and regulations applicable to inpatient & outpatient service facilities.
Responsible for required compliance tasks and the related documentation to meet the strict requirements of NFPA and The Joint Commission. Participates in compliance surveys with TJC, CMS, DHSR, the Fire Marshal and the Department of Health.
Continually seek ways to improve service and reduce costs including reduction in energy utilization.
Carry out management/supervisory responsibilities in accordance with the organization's policies, best practices, and applicable procedures. Responsibilities include interviewing, hiring, mentoring, and training employees; planning, assigning, and directing work; performance management; rewarding and disciplining employees; addressing complaints and resolving problems.
Assist in the establishment of overall strategic vision and direction for division's leadership team. Provide guidance and coach leaders to develop high- performing work teams within their functional areas.
Identify employee strengths/weaknesses and ensure team members have the skill set needed to be successful. Completes performance evaluations for direct reports. Reviews performance reviews for indirect reports. Setting goals and preparing development plans for employees.
Review and assist in developing departmental policies and procedures ensuring consistency with Duke policies, state, local and federal codes, and standards.
Responsible for monitoring expenditures and maintaining costs within the operating and capital budget plans. Review and analyze monthly operating reports for unexpected variances.
Make recommendations regarding annual operating and capital budgets to E&O Director and E&O Finance.
Make recommendations regarding the purchase of equipment, supplies, and maintenance contracts. Proactively evaluating and replacing equipment before end of life and before failures occur.
Develop measures to improve the cost estimating data and retrieval of cost data for estimating projects; and assist in developing project budgets.
Continuously improve technical and service quality by identifying customer needs and utilizing available resources to meet or exceed those needs.
Prepares and conducts meetings on a regular basis for Managers and Supervisors. Participates in departmental and administrative daily safety huddles. Serves as a host for E&O safety huddles on a routine basis.
Prepares and participates in various meetings for groups such as the FSWG, HEOWG, Security workgroup, Infection Control, DUHS Safety Committee. Act as a department representative in meetings with DUH/DUHS leadership.
Perform other related duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Required Qualifications at this Level
Education/Training
Position requires a Bachelors degree in Engineering, Facilities Management, or an equivalent degree applicable to engineering or facility management.
CHFM Certification is preferred. Required within 6 months of hire.
Experience
Position requires a minimum of 7 years??? experience in healthcare facility maintenance operations of which 3 years must be in a hospital facilities management role.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Skills
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
