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Job Code: 1900
Job Level: 71
Revised Date: 01/01/2005
Job Family: JF 28

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Occupational Summary

Assist the Director with the administrative and business processes of the International Office in support of the immigration and visa related services including planning, interpreting, and coordinating procedural activities within the overall scope of relevant federal regulations. Manage the implementation of policies and procedures pursuant to federal and state regulations and develop related systems to ensure continuous immigration compliance within the University, Medical Center, and Health System.

Work Performed

Interpret institutional, state, and federal policies, procedures, and regulations regarding immigration and visa related issues; formulate, recommend and implement related policies and procedures to ensure compliance; update and distribute policies, procedures and federal guidelines as appropriate.

Manage general operations of the International Office.

Oversee the work of advising staff in the review of department submissions for completeness of materials, adherence to institutional policies and procedures and federal regulations; review documents for inclusion of all appropriate elements required by federal guidelines.

Supervise work of assigned personnel reviewing completed work for adherence with institutional and federal guidelines.

Maintain liaison with departmental personnel; develop, conduct and/or participate in training of staff, International Office staff members, principal investigators and their staffs regarding applicable policies, procedures and regulations and new developments.

Serve as a resource to faculty and staff members throughout Duke University, Medical Center, Health System, and affiliates regarding difficult visa matters; answer non-routine visa questions and resolve related problems.

Maintain liaison with government agencies and other organizations to facilitate visa documentation and employment authorization for foreign faculty, staff, scholars, and students and their families.

Represent Duke University, Medical Center, & Health System at regional and national meetings concerned with foreign student affairs.

Prepare required reports on foreign students, faculty, staff and employees for various agencies (e.g., U.S. Department of Homeland Security, U.S. State Department, etc.) and sponsoring agencies.

Assist the Director with budget projections and strategic planning.

Analyze developments both within Duke and beyond which may impact the offices functions and services; prepare reports as necessary to confirm offices fiscal and other needs; assist with the development of offices short term and long range goals and objectives.

Routinely coordinates with central administration, school and department heads, faculty, staff, recruits, and students throughout the University, Medical Center & Health System in facilitating and maintaining lawful immigration status and employment authorization.

Required Qualifications at this Level


Work requires communication and analytical skills normally acquired through a 4 year college education. B.A./B.S. degree. (Master's degree preferred)


Requires 5 to 6 years of experience in a setting which provides exposure to complex compliance and/or regulatory functions, preferably with immigration and visa related functions in an academic, medical center, or university environment.

Must have at least 2 years of administrative and supervisory experience.

Prefer at least 2 years of experience working directly with employment based immigrant and non immigrant petitions in an academic, medical center or university setting.

Prefer 1 year of experience living, working, or studying abroad, or similar experience with foreign nationals in the U.S.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.