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Job Code: 1915
Job Level: 84
Revised Date: 12/01/2022
Job Family: JF 28

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Occupational Summary

Provide overall administrative direction and coordination for policies, procedures and programs of a health center.

Work Performed

Provide administrative direction and coordination in the formulation, interpretation and administration of current and long range policies, procedures and programs of a health center.

Establish schedules, task assignments and allocation of manpower, space and equipment to ensure conformance with departmental commitments.

Determine fiscal requirements, make projections and prepare the Health Center's budgets; monitor, verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities; ensure compliance with University policies and procedures.

Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic business, accomplish directives and to facilitate the resolution of problems. Direct the compilation of and/or prepare operational and financial reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.

Develop operating policies and procedures for the Health Center; conduct meetings with subordinates to ensure compliance with established practices; implement new policies and keep employees abreast of current changes and standards.

Represent the assigned Health Center in meetings, conferences and maintenance activities within the clinical operations.

Direct and coordinate various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires a general business background generally equivalent to a bachelor's degree in a business related field.


Work requires 3 years related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.

A master's degree in a business related field may be substituted for 2 years experience.



The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.