Duke University Job Descriptions

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Job Code: 1923
Job Level: 11
Revised Date: 08/01/2023
Job Family: JF 33

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Occupational Summary

Establish and sustain positive residence hall living communities that are inclusive, built on values of mutual respect and self responsibility; and which promote and celebrate learning as a cornerstone of the residential and university experience.

Work Performed

Supervise and assess the job performance of assigned staff members (including 1-4 Graduate Residents and 10-21 Resident Assistants).

Monitor performance in building positive communities with emphasis on forming individual connections with residents and elevating the intellectual climate of the residential community.

Develop and sustain living environments that celebrate learning as an integral focus of the residential and university experience.

Serve as a pre major advisor (minimum of two years with the first year devoted to training preparation) and contribute to academic advising teams.

Create opportunities for meaningful faculty student interaction.

Forge collaborations with Faculty In Residence, Faculty Associates, FOCUS and other faculty centered initiatives that foster seamless integration of learning as a cornerstone of the residential experience.

Provide assistance, advice and support for students in crisis.

This includes first response On Call duty coverage (a 24 hour per day, seven days per week commitment) for university residences, as scheduled.

Support the residential community in ways that attend to the well being of its members, including mediating student disputes and providing emergency support for the residential community when in residence.

Develop and implement initiatives that promote the establishment and sustainability of positive communities that are characterized by inclusion, mutual respect and celebration of learning.

Promote and support opportunities for student self governance, including engaged house/quad councils and selective living groups.

Educate students about community expectations and standards (rules and regulations); interpret as needed.

Serve as adjunct conduct officer per established protocols.

Provide stewardship for facility and financial resources and perform administrative responsibilities as needed to support major RHDRL responsibilities.

Administer assigned programming and staff development budgets.

Serve on departmental committees.

Manage space reservation process for assigned residences.

Provide management coverage for area office when needed.

Perform related duties as assigned or required to meet departmental, division wide and University goals and objectives.

Required Qualifications at this Level


Earned Master's Degree by effective date of appointment.


Residential life work experience preferred.



The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.