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Job Code: 1952
Job Level: 00
Revised Date: 05/01/2017
Job Family: JF 28

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Occupational Summary

Provide high level strategic consulting services to SOM Chairs/Directors/Chief Administrative Officers and Dean's Office including but not limited to assessment of unit administrative operations and staffing, identification of gaps creating financial and compliance risks, development of strategies to mitigate risk and provide highly functioning administrative infrastructure to support efficiency and effectiveness of operations. The Sr. Director may also provide interim administrative leadership to units during transition periods or may guide and advise current administrative leadership during periods of review and consultation. The Sr. Director will leverage relationships across the institution and knowledge of Duke policies and procedures to recommend best practice solutions as well as strategies customized to unit specific needs. Additionally, the Sr. Director will provide leadership to institutional projects that have broad impact across all SOM departments, centers and institutes including projects such as the Clinical Research Management System (CRMS) implementation as well as the Budget Simplification/Alignment project. The Sr. Director, Internal Consulting and Special Projects, will lead internal consulting and project engagements across missions, departments, and school administration.

Work Performed

Internal Consulting and Interim Directorship

Assess organizational structure to ensure efficiency and effectiveness of administrative operations.

Evaluate unit financial management and administrative processes for completeness and effectiveness, ensuring compliance and adherence to institutional and SOM policies and procedures.

Step into administrative leadership roles on an interim basis during transition periods.

Prepare reports for and present to SOM and unit leadership, including Chancellor, Dean, Chair, Director, Executive Vice Dean/Vice Dean, and Chief Administrative Officer outlining assessment of administrative effectiveness, gap analysis highlighting areas of financial and compliance risks, identification of mitigating strategies and recommendations. Lead implementation of approved approaches.

In collaboration with unit administrative leaders, identify and direct internal or external staffing to achieve consulting objectives.

Project Leadership

Provide high level, strategic input and guidance to projects with broad institutional and school impact.

Identify key objectives with high stakeholder value and ensure project delivers on those objectives.

Leverage relationships across the University, DUHS, PDC and School to facilitate consensus on potentially conflicting needs; be seen as a creative, solutions oriented leader with an understanding of competing priorities and needs and facilitates consensus across diverse stakeholder groups.

Identify areas of highest financial and compliance risk and ensure project solutions, including technology and business process, address and mitigate such risks.

In collaboration with school administrative leaders and leadership of other entities, identify and direct internal or external staffing to achieve project objectives.

Required Qualifications at this Level


Bachelor's degree in business administration, accounting, or finance or an equivalent combination of education and experience. Candidates with a MBA, CPA or equivalent professional qualification (i.e., Certified Management Accountant, Chartered Accountant) preferred.


Work generally requires ten years of progressively responsible experience in accounting/finance, including six to eight years of management responsibility to include supervisory responsibility. Prior experience in a research intensive, academic medical center preferred.


Strong ability to provide strategic level input to senior leadership while delivering practical solutions to improve operational efficiency and effectiveness

Personal integrity

Strong personnel management and leadership skills

Strong organizational, planning, prioritization, negotiation, and decision-making skills

Strong analytical capabilities, including the ability to think critically, creatively, and strategically about financial and business issues and to propose and implement change

Excellent oral and written communication and interpersonal skills and the ability to influence others at all levels of the organization

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.