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Job Code: 1954
Job Level: 98
Revised Date: 03/01/2022
Job Family: JF 28

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Occupational Summary

Provide leadership for the Provost's Office and the academic sector in the development and implementation of policies, procedures and technologies to support the effective and efficient management of human resources in academic programs. Work in partnership with administrators in the schools and academic support entities and the corporate human resources offices under the Vice President for Administration. Provide direction over the Provost's faculty affairs unit.

Work Performed

Represent the Provosts Office in the process of policy development and procedural improvement.

Maintain detailed working knowledge of both University and Provost Office policies and procedures affecting payroll, employment, classification, salary administration, employee relations and other HR disciplines.

Advise others in the Provosts Office and academic units on the application of policy and management judgment to specific HR and payroll decisions and issues.

Promote understanding of University policies and procedures in all academic areas.

Help identify and address HR needs in academic programs and work with schools and central offices to meet them.

Identify and disseminate information about best practices within the academic sector and the University generally.

Advise Provost and Executive Vice Provost on a range of HR issues including organizational design, compensation levels, performance issues and conflict resolution.

Identify issues, trends, or needs that apply to Provosts Area Management Center (PAMC) human resources functions and develop strategies to address them, including those that involve interdisciplinary and/or international activities.

Lead, and/or participate in, human resources projects that may be unit specific or apply to the entire PAMC.

Serve as representative at standing Human Resources or faculty administration committees/meetings, including but not limited to, Faculty Compensation Committee, Faculty Diversity Group, AFLG, RACI, SAP HR/Payroll Steering Committee, HR International and PBF Position subcommittee.

Facilitate the effective integration of human resources and payroll information systems into the work processes of academic programs, working with other academic program administrators, HR staff and various information technology staff.

Develop and monitor work processes that are consistent with the principles of management center responsibility and the overall needs of the Provosts Office.

Develop and maintain the management information necessary to the Provosts Office about employment, payroll and related matters and assist administrators in the schools in planning for and meeting their information needs.

This includes both internal benchmark and trend data and external market information relevant to academic programs.

Ensure the integrity of faculty records and provide leadership in designing and implementing appropriate technologies, such as dFac, to meet the information needs of the Provosts Office and the schools and to ensure appropriate integration with other university information systems.

Oversee preparation of reports on faculty appointments and other actions requiring Trustee approval.

Exercise delegated authority for specific transactions requiring Provosts Office approval under the standard policies and procedures.

Administer appropriate policies and procedures for staff employed by the Office of the Provost.

Work with the Provost and Executive Vice Provost to draft appointment letters for deans, vice provosts and directors.

Provide direction and supervise the Provosts faculty affairs unit (Assistant to the Provost and Administrative Assistant); supervise and coordinate the work of two additional designated employees (HR Departmental Manager II and Program Coordinator).

Manage personnel activities to meet University and office objectives; advise Provosts Office on employment, salary administration, employee relations, and related HR issues as required; manage administrative aspects of these processes.

Perform other related duties incidental to the work described herein.

Required Qualifications at this Level


Work requires a Bachelor's degree.


Work requires a minimum of seven years of related experience in human resources and/or payroll administration and management including deployment of new technologies and ability to analyze data from complex systems.




The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.