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Job Code: 1968
Job Level: 16
Revised Date: 03/21/2018
Job Family: JF 08

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Occupational Summary

Develop overall IT strategy and long range plans to provide adequate, accessible, and secure computing and information facilities to Medical Education.

Work Performed

Plan, direct, and supervise the IT/AV resources in Medical Education to include in house development, vended applications, documentation, training, user support, event and multimedia services.

Anticipate IT demands of school programs, development, and strategies.

Research plans, programs, and services to enhance the schools mission via the use of technology.

Incorporate external IT development and change into school practices and policies efficiently and effectively through the implementation of innovative curricular resources.

Oversee IT resource use, including developing and administering IT capital and operational budgets.

Develop long-range computing plans to include providing adequate and accessible computer facilities, improving networking of units, inclusion of computing technology in the curriculum, and provision for sufficient technical staff.

Maintain interface with departmental users in the selection and set up of major computing applications appropriate for supporting departmental activities; facilitate communication between users to develop information sources for meeting individual departmental computing needs.

Maintain computing standards relative to an overall strategy which provides an appropriate degree of standardization in a multi platform, multi campus environment.

Coordinate regularly with information technology staff supporting departmental computer users to ensure that technology, infrastructure and long range planning requirements are met and supported.

Represent the Medical School on various University committees.

Coordinate IT initiatives between the Medical School and other areas of the University.

Participate in and contribute to national higher education IT organizations on behalf of the Medical School.

Recommend various personnel actions including hiring and performance appraisals of information technology staff.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires a Bachelor's degree.


Work requires five years of related experience.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.