Duke University Job Descriptions

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Job Code: 1970
Job Level: 16
Revised Date: 06/30/2019
Job Family: JF 08

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Occupational Summary

Provide leadership and guidance including the development of overall information technology strategy as well as implementation of a school wide computing system and network infrastructure.

Work Performed

Design, develop and maintain an information technology infrastructure, including the design, development and maintenance of the network infrastructure supporting connectivity for students, faculty and staff to computing resources and applications provided by network, file and application servers; deploy and maintain system infrastructure, including servers and software environments; design and support an overall intranet infrastructure supporting internal and external web based computing requirements; develop an information technology plan for the new facilities as needed.

Develop long range computing plans to include providing adequate and accessible computer facilities, improving networking of units, inclusion of computing technology in the curriculum, and provision for sufficient technical staff.

Maintain interface with departmental users in the selection and set up of major computing applications appropriate for supporting departmental activities; facilitate communication between users to develop information sources for meeting individual departmental computing needs.

Develop and maintain computing standards relative to an overall strategy to provide an appropriate degree of standardization.

Coordinate regularly with information technology staff supporting departmental computer users to ensure that technology, infrastructure and long range planning requirements are met and supported.

Serve on various University committees as appropriate; coordinate computing initiatives with other areas of the University.

Maintain liaison with representatives of other University computer operations to ensure utilization of current principles and techniques.

Recommend various personnel actions including hiring and performance appraisals of information technology staff.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires a Bachelor degree in mathematics, computer science, or a computer-related field, or equivalent course work in technical training.


Work requires seven years of related experience.




The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.