Duke University Job Descriptions

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Job Code: 1972
Job Level: 11
Revised Date:
Job Family: JF 08

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Occupational Summary

Provide consultation, programming assistance, and data processing instruction to departmental personnel to include developing or modifying computer programs in support of research and/or instruction activities, teaching computer courses, and reviewing and correcting computer programs for departmental users of computing facilities.

Work Performed

Provide consultation, programming assistance, and data processing instruction to departmental users of computer facilities; analyze departments programming needs and requirements and assist in determining feasibility of utilizing original or existing computer programs.

Develop or modify computer programs to meet departmental requirements in support of research and/or instruction activities; develop sequence of program steps; translate flow charts, decision tables or other instructions into appropriate computer language; make trial runs to verify accuracy and completeness of program; correct program errors by altering program steps and sequence as required.

Review computer programs prepared by departmental users to ensure desired results are attainable and efficient use of departments computing facility is maintained; assist user in correcting programming discrepancies.

Plan and teach courses and prepare instructional materials for students, staff members and faculty members of the department concerning computer programming techniques and data processing capabilities of computing facilities within the department and the university; provide informal instruction to users as needed.

Assist department administrators in determining feasibility of adapting manual office procedures to computer applications; develop, modify and maintain computer programs to implement computer applications; review existing programs to increase operation proficiency or adapt programs to new requirements.

Assist department administrators in researching and selecting software and hardware appropriate to departments administrative, academic and research needs.

Prepare and maintain form and procedure manuals to effect implementation and continuing operation of computer applications.

Consult with departmental users as required to provide technical guidance and direction and to develop efficient programs compatible with departmental needs; maintain liaison with representatives of other University data processing operations and professional organizations to ensure utilization of current principles and techniques.

Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions as requested.

Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires a Bachelor degree in mathematics, computer science or a computer related field, or equivalent coursework or technical training.


Work requires one year of related programming or analytical experience with knowledge of several computer languages or programs and/or knowledge of the specialty area for which the position is providing support.




The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.