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MANAGER, GIFT SHOPS
Job Title: MANAGER, GIFT SHOPS
Job Code: 2006
FLSA: E
Job Level: 12
Revised Date: 11/01/2023
Job Family: JF 28
Occupational Summary
Manage the overall activities of the Hospital Gift Shops including merchandising, display, sales, inventory levels, maintenance of cash receipts, record keeping and preparation of pertinent financial reports.
Work Performed
Manage the ordering, receiving, storing, pricing, packaging and researching of all Gift Shops merchandise selections.
Plan and coordinate all sale programs and coordinate special events in the Hospital Gift Shops.
Manage the display of merchandise and coordinate merchandise allocation from the Distribution Center.
Work with the team to develop lay out plans for display of merchandise.
Ensure the proper entry of order data in the POS system.
Meet with vendors to determine product purchase selection and quantities.
Assist with the preparation of the annual budget of anticipated sales, expenses, and inventories.
Review financial statements regularly to monitor potential problems.
Recommend the procurement of equipment and facilities instrumental to the performance of operations.
Plan work schedules, ensuring proper distribution of assignments and adequate staffing, space and facilities for performance of duties.
Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education/Training
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
Experience
Requires 3 years experience in a retail management position.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
N/A
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
