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CORD BLOOD COORDINATOR
Job Title: CORD BLOOD COORDINATOR
Job Code: 2014
FLSA: E
Job Level: 52
Revised Date: 12/01/2023
Job Family: JF 05
Occupational Summary
Oversee the collection of umbilical cord blood units and related procedural paperwork and documents for the Carolinas Cord Blood Bank (CCBB). Be involved in promotion of public cord blood banking, education of the donor, data collection, and other necessary operational requirements for the successful collection of umbilical cord blood units for public banking and directed donation. Be point of contact for trouble shooting issues related to cord blood donation and collection. Disseminate best practices and act as liaison with hosting hospital personnel. Identify areas for efficiency gains and collaboratively develop and implement process improvements at the sites.
Work Performed
Oversee the collection of umbilical cord blood units and related procedural paperwork and documents for the Carolinas Cord Blood Bank (CCBB).
Be an ambassador for the CCBB program. Establish good working relationships with hospital personnel involved in the cord blood collection process. Develop and enhance all aspects of CCBB with the goal of promoting public cord blood banking. Make presentations to hospital staff and community groups to increase awareness of CCBB.
Ensure collections are performed in accordance to SOPs and FDA requirements and that all associated documentation is completed in accordance to SOPs and regulations. Ensure and maintain complete confidentiality with regard to identity of the maternal/infant donor pair, as well as results of any tests and procedures, in accordance with CCBB standard operating procedures.
Ensure that maternal blood samples are collected according to standard operating procedures. If samples are missed or are otherwise unusable, facilitate the collection of new samples.
Be point of contact for trouble shooting issues related to cord blood donation and collection.
Disseminate best practices and act as liaison with hosting hospital personnel. Identify areas for efficiency gains and collaboratively develop and implement process improvements.
Ensure supplies are readily available at the site for site personnel to collect the umbilical cord according to collection procedures.
Perform other related duties incidental to the work described herein.
Required Qualifications at this Level
Education/Training
Completion of an Associate's degree
Experience
Work requires a minimum of two years of relevant research experience. A Bachelor's degree may substitute for 2 years required experience.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Skills
Outstanding interpersonal skills Excellent communication skills, both written and oral.
Excellent organizational skills Familiarity with Microsoft Office programs.
Self-directed team player CPR certification required.
Experience supervising employees or demonstrated leadership experience in other work or non-work related areas is desirable but not required.
Phlebotomy certification/experience required Bilingual skills, especially English Spanish, desirable but not required.
Experience on a Labor & Delivery unit is highly desirable, but not required.
Experience in cord blood banking is highly desirable, but not required.
CCBB will train incumbent for position.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
